• Hey there, apologies but I have to provide a negative feedback. I think this plugin and the possibly the small company behind are not worth paying for at all.

    I watched some SlimSEO videos and got really hyped as I wanted to get rid of distractions with SEO related activities. I was using Rankmath PRO for the last 5 years and switched to SlimSEO PRO. At first, it was just fine. I was cleaning up a lot of bloated content while utilising the SlimSEO. I was also going through the schemas.

    With the latest update, Schema function just broke. It basically doesn’t work.

    watch?v=ItNGDr5H2nI

    It disappears when I add a new one or want to see an already existing one. I mean this could happen, and would expect developers to take immediate action as the plugin I paid for doesn’t work anymore.

    However, this company is extremely slow and I almost feel like they ignore me. It’s been already 2+ days and I shared this screen recording right away with the founder, but it wasn’t even watched. Unbelievable. I think you guys have a long way to go and you shouldn’t really ask for any money for premium features that you don’t even want to stand up for!

    Today, I bought ChatGPT plus membership, went through every aspect of SlimSEO and already got a custom plugin for me website.

    I regret having bought SlimSEO PRO without thinking too much. This is the second time I decided to support a smaller plugin manufacturer, but again I failed with my decision. Never again!

    • This topic was modified 1 week, 5 days ago by cigiloviccom.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Anh Tran

    (@rilwis)

    Hi @cigiloviccom ,

    I’m sorry for the bad experience that you have with the plugin and support. I’ve checked our support email again and in our helpdesk, there’s only one email from you, which I replied to ask for more details. Please see this screenshot:

    https://monosnap.ai/direct/QxYHBJUuwMnDl8gWJPRJRujrbGi0qW

    I haven’t received the video that you mentioned above. Now I see it and will check it & reply you asap.

    Plugin Author Anh Tran

    (@rilwis)

    PS: I’ve just checked our Gmail (which then was forwarded to our helpdesk), and found your email. It was marked as Spam in Gmail, so it couldn’t be delivered to our helpdesk. Anyway, I’ll check the issue and get back to you asap.

Viewing 2 replies - 1 through 2 (of 2 total)

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