Hi Andy,
Thank you for sharing your experience with us.
I’m very sorry to hear that your use of our image optimizer plan has caused this level of frustration, especially given that you’re managing a non profit club where every pound and every image matters.
While we believe our product can bring real value, I understand how disappointing it must feel to invest nearly £50 and see such limited optimisation before being prompted to upgrade.
I’d like to invite you to send us an email to feedback@support.elementor.com for us to investigate the case further and see what happened.
We apologize for any inconvenience caused.
Looking forward to your email!
