Hi darko22,
You send question about this issue to direct support email address (October 5, 2016). We ask you to provide an additional information:
Could you please provide additional information: OS, browser and Outlook version?
and still await answer from your side.
Are you able to provide this information?
In additional, please send screenshots of:
– field settings (fotm tab) – all additional field options should be opened
– autoresponder settings (autoresponder tab)
and sample of form entry that has this issue.
You can send this information directly to support@webcodin.com, however, please check if you get messages from our side on your email address.
Havent received any mail sorry.
OS: win 7 64bit
browser: chrome and firefox
Thunderbird 45.4.0
outlook: 2016
https://postimg.org/image/qzffh1jdp/
https://postimg.org/image/ceycm7of1/
-
This reply was modified 9 years, 6 months ago by
darko22.
Could you please go to the AutorResponder tab, in the AutorResponder section select field that you want to use as Message and save plugin settings. This should help.
Please let us know about the results
That fixed the issue.
It should have been presetted at least?
Thank you.
This value is presetted when you installed plugin and use default field set. In case if you removed default message fild you need to set new field manually, because we don’t know that field you want to use as Message field.
