all data deleted

  • chrwei

    (@chrwei)


    4 months, 1 week ago

    not sure when it happened, but all my guest data is removed (i only have one event so far). I did do an update to the event, is there a checkbox that i overlooked that deletes data on update that i missed? I don’t see one now. Or could the plugin update 2 weeks ago have cleared the guest tables? using Database Manager – WP Adminer I can see that the tables are in fact empty, but the event is still there

    additionally, and maybe related, using RSVP Reports, list all contacts, and adding a entry, save does not add an entry, no error, just the data goes away.

    • This topic was modified 4 months, 1 week ago by chrwei.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter chrwei

    (@chrwei)

    4 months, 1 week ago

    RSVP report also isn’t showing my event. RSVP Event does, and the public page is visible

    edit: never mind, it shows after filling out the normal rsvp form. and now I see that the entry goes in the wp_rsvpmaker table, which only has this one new entry and nothing else

    • This reply was modified 4 months, 1 week ago by chrwei.
    • This reply was modified 4 months, 1 week ago by chrwei.
    Plugin Author davidfcarr

    (@davidfcarr)

    4 months, 1 week ago

    Sorry for the slow response — I’m writing to you from a cruise ship, so a bit distracted.

    Do I understand that the issue is resolved or is it not? There are some functions in RSVPMaker for deleting data (test entries, for example), but it shouldn’t be easier to trigger them unintentionally. Are you still at the stage of doing initial testing, or did you have live registrations recorded that you were worried about losing the data on?

    The custom table wp_rsvpmaker_event (prefix may be customized to something other than wp_) is just for the date, time, and timezone information. Sounds like you already figured out that wp_rsvpmaker is where the actual registration information is recorded. The RSVPMaker Report screens only shows the dates for which registrations have been recorded.

    If there’s something else I need to clarify or help you debug, let me know.

    Thread Starter chrwei

    (@chrwei)

    4 months, 1 week ago

    it was not anyone clicking the delete data features, i did see those and they are not easy to misuse. I wasn’t even logged in to the site most of the time.

    this was for a small personal event, and I was using the google sheets report option and had email logging turned on for my email gateway so I had a copy of all but 2, and I had a record of those 2 people. not catastrophic, but could have been was I not using the Sheets script.

    I do not have any explanation of how it could have happened, so in that sense it’s not resolved. Could something have gone wrong in the auto-update, and would there be a log of that?

Viewing 3 replies - 1 through 3 (of 3 total)

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