Add Support to Nginx Proxy Behind Cloudflare

  • Resolved Gaurav Ghosh

    (@huntereagle)


    11 months, 3 weeks ago

    Hello Support,

    I am started using fluent forms. I like the most functions in the fluent forms. But IP Logging not working properly behind nginx proxy and cloudflare. Server IP is getting logged in my form testing instead of real user ip. For Example My Server IP is 1.1.1.1 and User IP is like 5.8.4.56. When I am submitting I am getting my server ip.

    Also when I enable Maximum Number of Entries and Select IP Based Submission. When I add maximum 2 entries ip based. Than Form Show You Reached Maximum entries. So no one able to submit form. Other functions work properly I have tested all functions many times.

    Please Add Support to Server With Nginx Proxy enable with Behind Cloudflare.

    Thank You & Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    11 months, 3 weeks ago

    Hello @huntereagle,

    Thanks for reporting the issue. Could you please provide us the information to reproduce the issue i.e. Cloudflare settings so that we can test it on our end? Usually, Fluent Forms captures the user’s IP. We need to test the issue specifically. If possible, kindly share some screenshots to reproduce the issue.

    We will check and get back to you.

    Thank you

    Thread Starter Gaurav Ghosh

    (@huntereagle)

    11 months, 3 weeks ago

    Hello,

    My Domain using Cloudflare ( Orange Cloud ) Proxy On. Server Nginx ( Apache + Reverse Proxy Enabled + Cloudflare ( Allowed cloudflare ip to get original ip ). All my other plugin like woocommerce, wordfence and activity log. Getting Original IP of Visitors and My Dynamic IP. Form work good at all but issue arising when I am enabling Limit submission on IP. Logging IP Not working. Getting Server IP instead of user ip who posting form input. After maximum submission form show maximum submission limit reached.

    Without Enabling Submission limit. Form works ok. Submissions ip and ip logging not work only behind reverse proxy cloud enabled. So Please add support Nginx Proxy with Cloudflare enabled domains on upcoming version. So everyone get submissions ip.

    Thanks & Regards

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    11 months, 2 weeks ago

    Thank you for bringing this to our attention. We’re currently reviewing the issue and have shared all the technical details with our development team for further analysis. We’ll follow up with you as soon as we have an update or any clarification from them.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    11 months, 1 week ago

    Hello Again,

    We’ve received an update from our team—they’ve added your suggestion to our feature improvement list. We’re hopeful this enhancement will be included in a future update.

    Thank you

    Thread Starter Gaurav Ghosh

    (@huntereagle)

    11 months, 1 week ago

    Hello Support,

    Yes Please Include this improvement in future updates. During Testing Form I tested form multiple times without Cloudflare. Same issue arise this ( Main Server: Nginx Plus Proxy Server Enabled ). I am using Webuzo Panel for You can try same. I have tried on multiple domain same issue. Tested on Clean Installation with only Fluent Form.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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