@desingspinner
Hi Debbie,
Could you please confirm whether you can add a feed and display it on the frontend, regardless of whether the account image has been uploaded?
Best regards,
QuadLayers Support Team.
Hello, I pasted the shortcode on a page and it gives me this error message:
- Error: http_request_failed: cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received
- Error: http_request_failed: cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received
@designspinner
Hi mate, could you please tell us which version of our plugin you are using?
Best regards, QuadLayers Support Team.
@designspinner
Hi mate,
Would you kindly provide me with a video of the login process to your account using the tool http://www.loom.com?
Additionally, could you try clearing the cache of your browser and the website? Sometimes, loading issues can be related to cached data that is outdated or corrupted.
Lastly, could you confirm if you’re using a personal or business account? This could help us identify if there’s any specific setting that might be contributing to the problem.
Best regards, QuadLayers Support Team.
I’ve traced this issue as hosting related. I am all set but thank you for your help.
@designspinner Hello mate, could you please tell us if you were able to resolve the issue?
Best regards, QuadLayers Support Team.
Yes, the issue is resolved. It was server related and had nothing to do with your plugin. Thank you.
@designspinner Hello, thank you for updating your ticket, please come back to us if you need help again.
Best regards, QuadLayers Support Team.