500 Internal Server Error

  • Resolved vanmanuel83

    (@vanmanuel83)


    7 years, 11 months ago

    Hi all, we use the plugin on many sites, and in particular in one of its, last monday, on update a new event and insert one new in wp-admin, the wordpress front end return a 500 Internal Server Error. Only on activating plugin. If disabled all works fine.
    Even if i disable all other plugin the calendar return the error.
    If i disable the calendar, all works fine.

    Any idea ?

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  • Sunny Lal

    (@sunny454)

    7 years, 11 months ago

    Hi @vanmanuel83,

    A 500 Server error is usually a result of file corruption.

    I suggest a manual reinstall. These instructions will preserve your current events:

    – Perform a complete back up of your database before proceeding further
    – Delete the file uninstall.php from the plugin directory that is currently on the server (found under /wp-content/plugins/all-in-one-event-calendar). Deleting this file ensures that when you uninstall the current version of the plugin, your event data and calendar settings will be preserved when you delete the plugin (don’t skip this step – it’s important!)
    – Deactivate the All-in-One Event Calendar using your WordPress Dashboard.
    – Delete the All-in-One Event Calendar using your WordPress Dashboard.
    – Database -> wp_options, click option_name to sort and delete everything with ai1ec_, this will delete plugin settings but events will remain in the database.
    – Now install the latest version.

Viewing 1 replies (of 1 total)

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