404 — File not found.

  • beckily

    (@beckily)


    4 years, 10 months ago

    Dear all,

    unfortunately we can not open the attachements of applications.
    A new tab is opening and it displays “404 — File not found.”

    How can we fix this?

    Kind regards

Viewing 1 replies (of 1 total)
  • Plugin Author BlueGlass

    (@blueglassinteractive)

    4 years, 9 months ago

    Hi @beckily

    What method of storing files you use (can check in plugin settings).

    On some servers it is not possible to use “Secure Location” outside of the site’s root folder, because of the limited permissions. So you should use “WP Media”, and files will be stored in media folder of WP.

Viewing 1 replies (of 1 total)

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