2FA doesn’t work

  • Resolved Matze

    (@drbrainless)


    7 months, 2 weeks ago


    Hello, I’m using the 2FA plugin, but I’m having the problem that although I can scan the QR code, I always get an “Invalid Two-Factor Authentication code” error when confirming. I’ve tried it with two different apps on Android, 2FAS Auth and Authy, and both give the same error: the code isn’t accepted.

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  • Plugin Contributor robertabela

    (@robert681)

    7 months, 2 weeks ago

    Hello @drbrainless

    Thank you for trying the plugin. The most common cause of such issue is time: the time on your server, or on your computer or mobile device is not synced. Can you please sync the time of all the devices with the time of the timezone they are running in / configured on the system and try again please?

    Keep us posted.

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