2 Vertical Headers? (Bug/Feature-Request?)

  • permaea

    (@permaea)


    4 years, 5 months ago

    Hi OceanWP.

    This is just a heads-up on an update made (page link) regarding an issue mentioned two weeks ago here:

    https://wordpress.org/support/topic/2-vertical-headers-bug-feature-request/

    The page-link is also in this comment.

    (Open the vertical menu and notice another burger menu icon inside it.
    In my local WordPress installation, clicking it actually opens up an entirely new vertical menu and which has an unusually large X to close the menu with.)
    Custom CSS code used has been copied/pasted to original support request (see link above).

    Any feedback in this regard would be appreciated.

    Thank you.

    ~ Caelan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shahin

    (@skalanter)

    4 years, 5 months ago

    Hello @permaea,

    I fully examined the issue you have raised in this topic and could not see it on my end.

    We need to know the steps to replicate. Would you please provide us with some screenshots and images of the errors you faced step by step?

    For troubleshooting:
    First, please update the theme to the latest version:
    https://i.postimg.cc/ZnvYng1R/image.png.

    Then if your issue persists again, please do the steps below and let me know the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Note:
    If you have a cache plugin or server cache. You need to clear its cache contents or disable them to see your changes.

    Please keep us posted.

    Best Regards

Viewing 1 replies (of 1 total)

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