2 Broken things with this plugin.

  • Resolved hendrikhere

    (@hendrikhere)


    1 year, 1 month ago

    There are currently two significant problems users should be aware of:

    1. Empty Payment Options Display: When using multi-payment plugins (such as “WooPayments”), the payment options appear empty, making it impossible to identify which payment option you’re modifying in the settings.
    2. Non-functional “Paid Status” Feature: The “Paid Status” toggle appears to have no effect. Despite setting orders to “NOT PAID” (toggle off), customers don’t see any payment options for their open orders in the overview. This raises questions about the functionality of this feature.

    Are there any planned fixes or explanations for these issues? I’ve already sent a support email regarding these problems but haven’t received a response in quite some time since my last communication.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    1 year, 1 month ago

    Hello,

    I hope you are doing well.

    This has been referred to the development team, which has a timeframe of 5 to 7 business days to review and inform you about what you are reporting.

    We are here to provide support.

    Best regards, peace!

    Thread Starter hendrikhere

    (@hendrikhere)

    1 year, 1 month ago

    I forgot to add, payment status do not change to the payment status you set in the settings when using something like “Woopayments.”

    So let’s say I set the settings to order status “Order Paid” or something like that, it will not get that order status after successful payment.

    Plugin Support mathdaniel

    (@mathdaniel)

    1 year, 1 month ago

    Hi,

    I hope you are well.

    We will look to add what you mentioned to the planning we discussed earlier and see if it can be included in the review cycle scheduled by the team for 5 to 7 business days.

    Best regards, peace!

    Thread Starter hendrikhere

    (@hendrikhere)

    1 year ago

    Any update?

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    12 months ago

    Hi @hendrikhere,

    Please let us to finish reviewing your case and get back to you about this.

    – Best Regards

    Thread Starter hendrikhere

    (@hendrikhere)

    9 months, 1 week ago

    Hi, it’s been multiple months and still nothing. Any estimate of when?

    Plugin Support mathdaniel

    (@mathdaniel)

    9 months, 1 week ago

    Hi @hendrikhere,

    Thank you again for following up over this time.

    We completely understand your concern. Both issues you mentioned (the empty payment options display and the behavior of the “Paid Status” toggle) were carefully reviewed and passed on to the development team as part of our internal planning sessions.

    These points are currently still under evaluation for potential future improvements. As you may know, we work in development sprints, and each reported case is assessed based on its overall impact and alignment with the plugin’s direction. While we can’t offer a specific timeline, we want to assure you that your feedback has not been ignored.

    We’d also like to mention that many advanced features—typically available only in premium versions—are provided for free in our plugin.

    We sincerely appreciate your input and the clarity with which you explained the situation. If any related improvement is included in a future release, we’ll be happy to share it here.

    Best regards,
    Peace!

    • This reply was modified 9 months, 1 week ago by mathdaniel.
    Thread Starter hendrikhere

    (@hendrikhere)

    9 months, 1 week ago

    “We’d also like to mention that many advanced features—typically available only in premium versions—are provided for free in our plugin.”

    This is great when it works, doesnt mean a lot when its broken.

    I decided to just buy a quality plugin instead. No problems so far with that one.

    Plugin Author brightvesseldev

    (@brightvesseldev)

    9 months, 1 week ago

    @hendrikhere

    Great! I am happy to see that you moved on. I hope it works out for you.

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    8 months, 3 weeks ago

    Hi,

    We’ve released a new version where payment methods incompatible with the free version will no longer appear on the Payment Methods List Page of Custom Order Status Manager for WooCommerce

    Fixed

    – Best Regards

Viewing 10 replies - 1 through 10 (of 10 total)

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