1.6.7 update cannot be installed

  • Resolved oddmonster

    (@oddmonster)


    8 years, 8 months ago

    When I try to update this plugin from 1.6.6 to 1.6.7 it produces the error message: “Could not copy file. bnfw/freemius/assets/scss/_load.scss” and the update fails to complete. Any troubleshooting thoughts?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    8 years, 8 months ago

    Hi @oddmonster,
    Thanks for your message.

    That sounds like a possible security rule on your server preventing a file with an underscore at the beginning of the filename from being copied.

    Are you able to manually upload the latest version of the plugin via FTP? Alternatively, you may need to get in touch with your host to see if they can help or determine the cause.

    If it’s not this, let me know and we can look to further troubleshoot.

    Thanks,
    Jack

    Thread Starter oddmonster

    (@oddmonster)

    8 years, 8 months ago

    That’s solved it perfectly. Thanks very much for the speedy response!

    Plugin Author Jack – BNFW

    (@voltronik)

    8 years, 8 months ago

    Hi @oddmonster,
    That’s great!

    If you like BNFW and the support, please feel free to leave an honest review.

    Thanks,
    Jack

Viewing 3 replies - 1 through 3 (of 3 total)

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