Worcester 311 6.5.0 - App Store

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About Worcester 311

Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and...

Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know - use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!

Version History - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. 6.5.0 May 21 - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience. 6.3.1 Mar 14 - Update age ratings responses 6.2.7 Jan 27 - Bug fixes and minor enhancements 6.2.6 12/12/2025 - Fixed bug in request form, in which text input was scrambled on devices running iOS 26. - Fixed bug in request comment form, in which prepared message option was missing for staff users. 6.2.4 11/05/2025 - Accessibility improvements (WCAG) - Map improvement in duplicate request detection - User account logout improvement 6.2.1 04/24/2025 - Accessibility improvements (WCAG) - Switch to ArcGIS Maps, for platform consistency - UI Updates 6.1.0 02/20/2025 - Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes 5.17.0 07/17/2024 - Upgrade iOS version 5.16.0 12/15/2023 - Fix inconsistent photo thumbnails during request submission - Fix caching issue preventing user account switching - Misc. fixes 5.15.1 08/22/2023 - Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes 5.13.0 04/27/2023 5.9.7 09/07/2022

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Previous Versions

Here you can find the changelog of Worcester 311 since it was posted on our website on 2023-10-04 10:30:16. The latest version is 6.5.0 and it was updated on 2026-06-27 11:52:15. See below the changes in each version.

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