This Privacy Policy describes how WindCodex (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from windcodex.com (the “Site”), or when you install and use any plugin distributed by WindCodex.
By using our Site or any WindCodex plugin, you agree to the collection and use of information as described in this policy.
1. Information we collect
Device information
When you visit the Site, we automatically collect information about your device including your web browser type, IP address, time zone, and cookies installed on your device. We also collect information about which pages you view, how you found us, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information using:
- Cookies — data files placed on your device that often include an anonymous unique identifier.
- Log files — tracks actions occurring on the Site including IP addresses, browser type, ISP, referring pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files used to record how you browse the Site.
Order information
When you make a purchase through the Site, we collect your name, billing address, email address, payment information (processed securely via our payment providers), and details of your order. We refer to this as “Order Information.”
Plugin environment information
When you install a WindCodex plugin and activate a licence key, we may collect limited information about your WordPress environment. We refer to this as “Environment Information.” This includes:
- WordPress version, WooCommerce version, and PHP version
- Site URL (domain only)
- Plugin version in use
- Admin email address (used only to send important security and product updates)
We do not collect, store, or access any personal data belonging to your site’s customers or end users. We do not read your store orders, products, customer details, or any business-critical data.
2. How we use your information
We use the Order Information we collect to:
- Process and fulfil your orders, including sending licence keys and purchase confirmations
- Communicate with you about your order, subscription renewals, and support requests
- Screen for potential risk or fraud
- Send product updates, security notices, and promotional communications (you may opt out at any time)
We use Device Information to help us understand how customers use the Site, improve our products, and assess marketing effectiveness.
We use Environment Information to improve plugin compatibility, identify bugs, and send important notices about your installed plugins.
3. Sharing your information
We share your personal information with third parties only as necessary to provide our services:
- Payment processors — We use Lemon Squeezy and WooCommerce Payments to process transactions. Your payment information is handled directly by these providers and never stored on our servers.
- Analytics — We use Google Analytics to understand how visitors use our Site. You can opt out at tools.google.com/dlpage/gaoptout.
- Email services — We use email service providers to send transactional and marketing emails.
- Legal compliance — We may disclose your information if required by law or to protect our rights.
We do not sell your personal information to any third party.
4. Behavioural advertising
We may use your information to deliver targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative at networkadvertising.org.
You can opt out of targeted advertising through:
5. Data retention
When you place an order, we retain your Order Information for our records unless and until you ask us to delete it. We retain it as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
Environment Information collected from active plugins is retained while your licence is active. If you deactivate your licence, environment tracking stops within 24 hours.
6. Your rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to restriction — request that we limit how we use your data
- Right to data portability — request your data in a portable format
- Right to object — object to our processing of your data
To exercise any of these rights, please contact us at [email protected].
Please note that your information may be transferred outside of Europe, including to India and the United States, where data protection laws may differ.
7. Your rights (CCPA — California residents)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Delete personal information we have collected from you
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise your rights, contact us at [email protected].
8. Cookies
We use cookies to maintain your session, remember preferences, and understand how visitors use our Site. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our Site.
For more information about cookies, visit allaboutcookies.org.
9. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
10. Children’s privacy
Our Site and plugins are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately at [email protected].
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact us
For questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Website: windcodex.com/contact