Queries
Frequently Asked
Questions
Are you a manufacturer or a trading company?
We are a professional cutting tool manufacturer based in Wenling, Zhejiang, China, equipped with our own R&D center and modern manufacturing facility.
What is the scale of your production?
Our operations consist of 24 production lines, generating over 13,000 variations and covering a factory area of 70,000 square meters. Our workforce of 500 people includes a significant 70% dedicated to research and development as well as technical roles.
Why partner with us?
- Advanced Manufacturing: Modern machinery and testing instruments ensure high-quality products at competitive prices.
- Industry Experience: 25 years of expertise in cutting tool manufacturing.
- Innovative R&D: Collaboration with top universities keeps us at the forefront of technology.
- Customized Solutions: In-house R&D and testing allow tailored, rigorously validated solutions for specific industry needs.
What makes your brand unique?
- Quality at the Core: WENCERL focuses on delivering high-quality cutting tools you can rely on.
- Balanced Pricing: We offer internationally competitive quality at reasonable prices.
Do you follow ethical business practices?
Yes, we strictly adhere to ethical standards. We comply with environmental regulations and provide fair wages above the local average, fostering a responsible and supportive work environment.
Queries
Frequently Asked
Questions
What does your product line include?
We specialize in precision cutting tools, including inserts, end mills, drills, bars, tool holders, and chucks.
We specialize in precision cutting tools, including inserts, end mills, drills, bars, tool holders, and chucks.
Yes, we offer both OEM and ODM services. We provide tailored solutions, including production based on your designs, neutral packaging for rebranding, and your brand's packaging for large orders.
Can you expedite production?
Standard products are stocked and dispatched within 2 days. For customized orders, expedited production services are available upon inquiry.
Is quality control important?
Yes, quality control is essential. All our products undergo rigorous testing before dispatch.
Queries
Frequently Asked
Questions
What’s your MOQ?
The MOQ for standard products is 100 pieces, while customized products require a minimum order of 3,000 pieces.
What payment methods do you accept?
TT and L/C are accepted.
Is partial payment feasible?
Yes, for bulk orders, we accept a 30% deposit, with the remaining 70% due before shipment.
Do you provide sample products?
Yes, we offer samples. Shipping costs are typically borne by the buyer, and free samples may be available depending on the order quantity.
What is the estimated delivery time?
Delivery times depend on the product type and order quantity. For exact details, please contact us.
How are your products packaged?
Our products are packed in sturdy wooden crates or cardboard boxes, with protective materials added to prevent damage during transit.