Is Accompa Secure?

Yes! The security of your data is our #1 priority...

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Security of your data is our #1 priority. We have devoted significant resources to implement state-of-the-art technology and network infrastructure to ensure that our customers enjoy world-class data security and peace of mind. Read on for more details...

Physical Security

1

Our servers are collocated in secure, carrier-class data center facilities in Virginia and California (United States) with 24-hour manned security, biometric access control, and video surveillance.
Our data centers meet the industry’s highest security standards.

Network Security

2

Our network perimeter is protected by state-of-the-art firewalls and monitored by intrusion detection systems (IDS).
We proactively analyze firewall and IDS logs to detect and prevent security threats.

Server Security

3

We safeguard our servers and systems using network address translation, port redirection, and other proprietary techniques.
We achieve tight operating system-level security by using a minimal number of access points to all production servers. We protect all operating system accounts with strong passwords, and production servers do not share a master password database.
We maintain all operating systems at each vendor’s recommended patch levels for security and further harden them using proprietary techniques.

Application Security

4

Users can access Accompa services only with a valid email and password, or API key, which are encrypted via SSL during transmission.
We employ a strong, multi-layered application security model to prevent one customer from accessing data of another customer under any circumstances.
Accompa uses end-to-end SSL (Secure Socket Layer) encryption to encrypt all of your data during transmission.
An account administrator designated by you is the only one who has the authority to manage your users’ login accounts.

Data Security

5

We restrict access to our production databases to a very limited number of very carefully screened personnel located in the United States.
Our customers own all of their data. Accompa employees cannot access customer data without permission from the customer.
We store all passwords and other sensitive data in our databases using strong one-way encryption.

Reliability

6

We have configured all networking components, load balancers, and web/application servers in a redundant manner.
All of our customer data is stored using a redundant, carrier-class disk storage.
We employ geographically distributed (West Coast and East Coast of the US), quadruple data backup. This includes real-time backups as well as nightly backups, including an automatic nightly backup to a primary tape library. Backup tapes are moved to a secure, fire-resistant, off-site storage regularly.
Our data center features fully redundant electrical generators, UPS, air conditioners, and other backup equipment designed to keep our servers continuously running.