Frequently Asked Questions
Is Bundler compatible with simple and variable products?
Absolutely! While the free version works for simple products only, the pro version includes both simple and variable products.
Does Bundler work for digital products?
Yes! Bundler is a Woocommerce based bundle solution that can be used for both physical and digital products.
Can I set up the same quantity breaks for 2 different products?
For now, quantity breaks can be set up for the same product only.
What's included in the pro licence?
In addition to all the features included in the free version (Bundler Lite), the pro version allows you to create offers and bundles for variable products, create your own custom variations, show more marketing messages and preselect offers.
How many sites can I use Bundler on?
It depends on your plan. The Solo plan can be used on 1 store only while the Agency plan can be used on up to 5 stores.
I always have the same discount for all my products, can Bundler handle this?
Absolutely! Bundler lets you create offers that apply to all products, specific products, or specific collections.
When an offer is applied to all products or a specific collection, the same discount options will appear on each relevant product page. However, the discount is calculated based only on the quantity of the same product.
Is Bundler compatible with multi-currency?
Bundler is compatible with 2 multi-currency plugins: Curcy (by Villatheme), Price based on countries and FOX currency switcher.
How do I get updates?
You will get a notification in your WordPress backend whenever an update is available. You can update it automatically with just a click.
What kind of support do you offer?
We take pride in providing professional, premium support to our customers through the ticketing system.
Is it necessary to renew my license every year?
Absolutely not. The offers you have built will continue to work without any issues. But if you don’t renew your annual license, you won’t be able to get the amazing updates we will be releasing. You will lose access to our support as well.
What's your refund policy?
We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. For information regarding refunds and cancelations, please refer to our Refund Policy.
I have more questions
No problem at all. Please contact us here and we will be happy to help.