Channel and feedback

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NUMBER	GENRE	CHANNEL NAME

Mac Address (Example 00:1A:79:XX:XX:XX) - Mac Number can be found underneath your device

Device Model

Select Category

Folder Name

Channel Name

Channel Number

VOD Category

Name of the Movie/Series

IMDB Link (Optional)

Select Issue

Additional Notes (Optional)

Thank you for your feedback!

If you experience freezing issues, they are often resolved by restarting your internet modem and device. Power cycling your modem and device can often resolve temporary connectivity issues.
Ensure your device firmware is up to date, as outdated software can cause performance issues.
Verify that there are no ongoing outages or maintenance work from your internet service provider.
To ensure we can assist you effectively, please provide as much detail as possible when submitting your feedback.
To verify that your issue has been resolved, please check your device after 24 hours.
Please note that we do not provide follow-up communication. All submitted requests will be addressed within 24 hours.
In cases where multiple devices are affected, please include details for each device in your feedback submission.

Please be advised that some requests may require additional time to resolve.

Request Type

Mac Address (Example 00:1A:79:XX:XX:XX) - Mac Number can be found underneath your device

Device Model

Folder Name

Additional Notes

NAME	CATEGORY	TYPE

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