ViTal

ViTal is an AI-powered patient experience platform built for hospitals and healthcare systems. It delivers clear, guided digital experiences for patients and families at key moments in care—such as the emergency department, inpatient stays, access and scheduling, care team interactions, and urgent care visits. By connecting to live EHR data, ViTal keeps information up to date and helps patients understand what’s happening in plain language.

Instead of leaving people guessing about next steps, ViTal acts like a “doctor-to-patient translator,” turning clinical updates into understandable explanations and timely guidance. It can also predict wait times to set expectations and reduce anxiety, while helping staff spend less time answering repetitive questions. During discharge, ViTal simplifies instructions and the overall process so patients leave with greater clarity about medications, follow-ups, and what to do next.

ViTal is designed to fit into existing hospital workflows by integrating with current EHR systems. Patients access information through digital interfaces (such as mobile or web-based experiences), while care teams benefit from improved communication, fewer interruptions, and better alignment across departments. The goal is straightforward: improve patient experience, increase staff efficiency, and support better outcomes by providing the right information at the right time—powered by real-time clinical data and AI.