IGNOU University issues the marksheet and provisional certificate after completing all the credits.
But some students have issues with delays in receiving documents, even after their grade card shows “Completed.”
Here is the helpful guide for students who are still waiting for their IGNOU marksheet in 2025, the official process timelines, and the steps to follow to get your result fast.
IGNOU Marksheet Delay: Reasons Why You Haven’t Received It Yet
| Issue | Effect | Fix |
| Assignment pending | Grade card incomplete | Contact study centre |
| Address wrong | Speed post return | Update via student portal |
Here are the reasons for the delay.
1. Assignment Marks Not Updated
If the Grade Card shows “Not Completed”, “Not Submitted”, or “Received to be Processed”, the final result will remain incomplete.
IGNOU dispatches marksheets only after all scores are uploaded.
2. Practical/Project Pending
Your grade card is not updated if:
- Practical score are pending
- Project evaluation has not been completed
3. Theory Marks
Sometimes, theory marks take more time to reflect in portals.
If even one course result is pending, the marksheet will not be generated.
4. Change of Address
If you have recently changed your address but have not updated it in the student profile, the Speed Post delivery may fail.
Undelivered parcels are generally returned to the headquarters.
I’ve followed all the guidelines, and my portal is already showing ‘Completed,’ but I still haven’t received any documents.
What should I do now?
Don’t worry—in the next section, I’ll walk you through the exact steps you need to take to get your documents without further delay.
Marksheet delivery process
According to the RTI reply from the university, the IGNOU marksheet delivery process usually starts within 15 days after the Computer Section of the Student Evaluation Division receives the documents.
In most cases, students receive their documents within 30–45 days.
What to Do If Your IGNOU Marksheet Is Delayed?
1. Call.
Call 011-29572218 and ask for the Speed Post tracking number, or you can send an email.
| Bachelor’s Degree | bdresult@ignou.ac.in |
| Master’s Degree | mdresult@ignou.ac.in |
2. Submit a Request on IGRAM
The IGRAM is a grievance portal where you can raise your query easily.
Steps:
- Open the IGRAM Portal.
- Choose Category: Marksheet & Provisional Certificate
- Subcategory: Non-receipt of Original Marksheet & Provisional Certificate
- Enter your details
- Describe the issue clearly.
- Submit the request.
Students widely use this method for getting document dispatch updates.
3. Track the IGNOU marksheet dispatch status for 2025 using RTI.
If the above methods don’t help, you can also file an RTI.
You can ask:
- Result Status
- Date of dispatch
- Speed Post tracking number
Note: RTI should be used only when other options fail to provide timely updates.
How Karan Finally Received His IGNOU Marksheet
Karan Singh, an MPA student, submitted all his assignments on 25.09.2023, but his marks were never updated on the Grade Card.
He emailed his study centre several times and even visited them in person, but he still didn’t get any clear response.
His marksheet was completely stuck because of this.
Later, he contacted me and explained the issue.
I advised him to file an RTI to get an official update from the university.

You won’t believe it—
Within 30 days, he received a proper reply from IGNOU with his assignment status.
After that update, the evaluation process moved quickly, and Karan finally received his marksheet within 3 weeks.
His case shows that:
- Sometimes assignment updates get blocked at the study centre
- Emails don’t always work.
- RTI is the fastest way to get authentic details and push pending updates
How to download the IGNOU Marksheet
1. DigiLocker
University uploads digital documents to DigiLocker.
You can download:
- Digital Grade Card
- Digital Certificate (depending on availability)
2. Grade Card Portal
Steps:
- Visit the ignou.ac.in.
- Click on the Student Service menu.
- Click on the Results option.
- Click on the Grade Card.
- Select your program and enter your enrollment number.
- Click on the search button.
- View or print the digital grade card.
Note: Online results are for informational purposes; the physical marksheet remains the official document.
IGNOU Provisional Certificate: How to Get It?

The university issues a provisional certificate upon completion of the course and sends it to your address, along with the original statement of marks.
You can use it to apply for jobs or higher studies until you receive your original degree certificate.
How to Apply for a Duplicate Marksheet
If the result was lost or damaged, you can apply for a duplicate copy.
Whenever we hear the term “duplicate Marksheet”, a query arises: Is it valid?
Yes, it is a valid document like the original one, and the university makes only “duplicate” stamps on it.
Steps to Apply:
- Download the application form.
- Fill in all required details.
- Attach a copy of the ID Card.
- Pay the prescribed fee (Demand draft).
- Send the form to the IGNOU Headquarters, New Delhi.
IGNOU sample Marksheet format
Do you want to see the sample image?
Check the photo here.

FAQ
Why is my IGNOU marksheet delayed in 2025?
Delays usually occur due to pending assignments, incomplete practical/project evaluation, late upload of theory marks, or an incorrect postal address.
How can I check the IGNOU marksheet dispatch status?
You can check updates by emailing SED, raising a complaint through IGRAM, or seeking details via RTI if documents remain pending for a long time.
Can I download the IGNOU marksheet online?
No. The original marksheet is sent by Speed Post. However, a digital grade card can be accessed through the Grade Card portal or DigiLocker.
How long does IGNOU take to send the marksheet?
Most students receive their documents within 30–45 days after the grade card displays “Completed.”
Conclusion
If you are waiting for your IGNOU marksheet in 2025, you should first verify that assignments, theory papers, practicals, and project reports are fully updated.
If the Grade Card is “Completed” but the original hard copy documents are delayed, take official help, such as email support, the IGRAM portal, and RTI queries, to help retrieve dispatch information.
With correct updates and timely follow-up, the marksheet and provisional certificate you will receive your documents without any difficulties.



Respected sir
After 60 days I have not received my MHA marksheet and certificate. So I can not get admission to other University for PhD.
My enrollment ment no is 225001550.
I have complained to students grievance cell. but their is no reply.
Please help me.
Srijita Mukherjee
Kolkata