International support

Support hours & telephone numbers

Australia: +613 8592 6470

Sweden: +468 4650 2414

24x7x365 Premium Support

If you have a 24x7x365 Premium Support Contract and would like to open a Support ticket out of the Standard Support hours, please refer to the 7×24

Support Telephone numbers provided directly to you by a VERISEC representative. 

Support ticket

Open a ticket with our costumer support by Email

Please contact us via email to: support@verisecint.com and provide us with the following information as soon as possible, so that we can assist you:

  • Company name or customer reference number
  • Contact information: Telephone and email
  • Product and/or Service, as well as version number, if applicable
  • A thorough description of the issue, including any environmental factors
  • Operating system/Network environment
  • Server serial/license number

Once we receive your email, one of our Support representatives will contact you to open a Support Ticket number, provide you with a Support ticket reference and advise you on any next steps.