Ans. Always visit the official site velkibaji.com before transacting with any agent. Velkibaji transactions outside WhatsApp or unknown apps are not safe.
Ans. No! Velkibaji only allows communication and transactions through WhatsApp. Any communication outside WhatsApp will not be accepted.
Ans. Immediately log in to your Velkibaji account and change your password. Never share your password with anyone—even Velkibaji agents.
Ans. Any money sent before 9:45 AM or after 9:45 PM will not be covered by Velkibaji. Always transact within the allowed time window.
Ans. Before taking points or completing a transaction, always confirm transaction details with the agent. Velkibaji agents process one transaction at a time, so verifying information is crucial.
Ans. Click the complaint button next to the agent’s name on Velkibaji. The WhatsApp number linked to that agent will appear. Use that number to report any issues.
Ans. Even if someone recommends an agent, always follow Velkibaji’s official rules: verify transaction details, communicate only via WhatsApp, and never share your password.
Q. 8 What if I accidentally send money outside the allowed time on Velkibaji?
Ans. Velkibaji will not be responsible for money sent outside the official transaction hours. Always check the time before sending money.
Ans. The only official link is velkibaji.com Avoid using fake or third-party links to protect yourself from fraud.