About Van Go!
RTD Van Go! is a new ride-share service that will help residents travel more easily within Northern San Joaquin County. This connected service combines vans and free transfers to buses to continue longer trips. Unlike...
RTD Van Go! is a new ride-share service that will help residents travel more easily within Northern San Joaquin County. This connected service combines vans and free transfers to buses to continue longer trips. Unlike some other transportation options, RTD Van Go! will even pick up passengers in rural San Joaquin County. Every RTD Van Go! vehicle is wheelchair accessible and Van Go! drivers are trained, licensed, and fully prepared to help with accessibility needs. -Flexibility to manage trips *View upcoming and completed trips *Easily cancel trips -Convenient Trip Details View *Passenger notifications with accurate vehicle ETAs *Ability to follow bus on a visual map to see exact location -Simple Mobile Interface *24/7 access to account profiles, settings, and reservations
Version History Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/15/2025 Bug fixes and improvements: ⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS. ⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking. ⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen. ⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen. ⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile. ⁃ Updated app so that is available in portrait mode only. 4.3.12 03/13/2025 New features and improvements: • Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on. Bug fixes: • Resolved issue where default device does not update when a different device is selected during trip booking. • Resolved issue where trips weren't able to be booked during a specific time frame as expected. 4.3.3 02/20/2023 New features and improvements: 1. Added a notification when canceling a trip to do so at least 30 minutes prior to scheduled pick up time. 2. Trip detail information of provider, driver and vehicle number added into the details screen. 3. Driver name will no longer appear on the Trip Details screen. 4.2.1 03/31/2022 We are existed for you to start enjoying this new version 4.2. With this upgrade we strive to deliver an even better user experience. 4.2 02/26/2022 New features and improvements: - Support for a notification about a new mobile application version available - Support for notifications about vehicle arrival, rider no-show, or trip cancellation Bug fixes including: - Screen reader related fixes for increased accessibility support - Fixes related to defining the date of birth in registration 3.2.0 09/07/2020 New features: - Support for the collection of trip ratings for transit agencies that wish to collect them Bug fixes including: - Fix in the county and state showing as ‘null’ in some addresses - Fix in prompting users who canceled a trip if they want to cancel other trips on the same day 3.1.2 07/06/2020 A bug fixed in address selection on the booking form. 3.1.1 05/14/2020 Version 3.1.0 introduces a cleaner, smoother UI experience throughout the app. Key changes: The use of visual grouping helps you focus on the key information on each screen. Some new in-app announcements keep you better informed on your upcoming and in-progress trips. The renewed UI experience includes better support for users who use assistive technology. Note: After installing this update, you need to enter your login credentials the first time you use the app. If you have forgotten your password, don’t worry: use the ‘forgot password’ option on the landing screen to create a new password. 3.1.0 05/04/2020 Fix in showing the ‘vehicle on the way’ notification. 3.0.13 01/27/2020 Improvements: - Possibility for the application to use a wider time window to get a trip booked Fixes: - Fix in the mobility device menu on the sign-up page - Fix in showing your current location on the map - Fix in some fields missing in the application 3.0.12 01/10/2020 Improvements to defining pick-up and drop-off locations: - Edit the address directly in the address bar - Use your current location as the pick-up or drop-off location - View the pick-up or drop-off location on a map, along with your current location - Tap on the map to define the pick-up or drop-off location - Move the pick-up or drop-off location by moving the pin on the map Other improvements: - Fix in displaying the Powered by Google logo 3.0.11 11/07/2019 Accessibility improvements: - Registration page - Login page - Book New Trip button - Calendar view Other improvements: - The Powered by Google logo showed in the address search even if Google address autocomplete was not enabled. This has been corrected. 3.0.10 09/17/2019 Bug fixes. 3.0.9 09/04/2019 Bug fixes 3.0.8 08/16/2019 Improvements in searching for pick-up and drop-off locations 3.0.7 07/31/2019 - Ability to create a home POI at registration* - Ability to select a mobility device at registration, select a device when booking a trip, and set a default mobility device in your user profile *Only available at select agencies 3.0.6 06/28/2019 - Various bug fixes. 3.0.5 06/04/2019 Bug fixes. 3.0.3 03/25/2019 - Bug fixes - Usability improvements 3.0.2 12/30/2018 New Features: - Improved trip booking UI to increase clarity - Ability to add a pickup note for the driver in your trip booking. Bug Fixes: - If a user does not allow the calendar permission, the app now allows trip booking. - If only one trip purpose is available, it is now automatically selected on the trip booking screen. 3.0.693 12/11/2018 - Bug Fixes 1.0.677 10/05/2018 Usability improvements in trip booking. - Purpose is now selected by default - Default pickup time has been adjusted to improve user experience. - Ability to chose your method of payment at booking for your bus ride. 1.0.670 09/29/2018 New in 1.0.657: *Ability for users to self-register. 1.0.657 09/27/2018 1.0 09/25/2018
Previous Versions
Here you can find the changelog of Van Go! since it was posted on our website on 2021-12-14 07:23:53.
The latest version is 4.3.16 and it was updated on 2026-06-27 23:17:52. See below the changes in each version.
Van Go! version 4.3.16
Updated At: 2026-06-09
Changes: Version History Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/15/2025 Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only. 4.3.12 03/13/2025 New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.
Bug fixes:
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected. 4.3.3 02/20/2023 New features and improvements:
1. Added a notification when canceling a trip to do so at least 30 minutes prior to scheduled pick up time.
2. Trip detail information of provider, driver and vehicle number added into the details screen.
3. Driver name will no longer appear on the Trip Details screen. 4.2.1 03/31/2022 We are existed for you to start enjoying this new version 4.2. With this upgrade we strive to deliver an even better user experience. 4.2 02/26/2022 New features and improvements:
- Support for a notification about a new mobile application version available
- Support for notifications about vehicle arrival, rider no-show, or trip cancellation
Bug fixes including:
- Screen reader related fixes for increased accessibility support
- Fixes related to defining the date of birth in registration 3.2.0 09/07/2020 New features:
- Support for the collection of trip ratings for transit agencies that wish to collect them
Bug fixes including:
- Fix in the county and state showing as ‘null’ in some addresses
- Fix in prompting users who canceled a trip if they want to cancel other trips on the same day 3.1.2 07/06/2020 A bug fixed in address selection on the booking form. 3.1.1 05/14/2020 Version 3.1.0 introduces a cleaner, smoother UI experience throughout the app.
Key changes:
The use of visual grouping helps you focus on the key information on each screen.
Some new in-app announcements keep you better informed on your upcoming and in-progress trips.
The renewed UI experience includes better support for users who use assistive technology.
Note: After installing this update, you need to enter your login credentials the first time you use the app. If you have forgotten your password, don’t worry: use the ‘forgot password’ option on the landing screen to create a new password. 3.1.0 05/04/2020 Fix in showing the ‘vehicle on the way’ notification. 3.0.13 01/27/2020 Improvements:
- Possibility for the application to use a wider time window to get a trip booked
Fixes:
- Fix in the mobility device menu on the sign-up page
- Fix in showing your current location on the map
- Fix in some fields missing in the application 3.0.12 01/10/2020 Improvements to defining pick-up and drop-off locations:
- Edit the address directly in the address bar
- Use your current location as the pick-up or drop-off location
- View the pick-up or drop-off location on a map, along with your current location
- Tap on the map to define the pick-up or drop-off location
- Move the pick-up or drop-off location by moving the pin on the map
Other improvements:
- Fix in displaying the Powered by Google logo 3.0.11 11/07/2019 Accessibility improvements:
- Registration page
- Login page
- Book New Trip button
- Calendar view
Other improvements:
- The Powered by Google logo showed in the address search even if Google address autocomplete was not enabled. This has been corrected. 3.0.10 09/17/2019 Bug fixes. 3.0.9 09/04/2019 Bug fixes 3.0.8 08/16/2019 Improvements in searching for pick-up and drop-off locations 3.0.7 07/31/2019 - Ability to create a home POI at registration*
- Ability to select a mobility device at registration, select a device when booking a trip, and set a default mobility device in your user profile
*Only available at select agencies 3.0.6 06/28/2019 - Various bug fixes. 3.0.5 06/04/2019 Bug fixes. 3.0.3 03/25/2019 - Bug fixes
- Usability improvements 3.0.2 12/30/2018 New Features:
- Improved trip booking UI to increase clarity
- Ability to add a pickup note for the driver in your trip booking.
Bug Fixes:
- If a user does not allow the calendar permission, the app now allows trip booking.
- If only one trip purpose is available, it is now automatically selected on the trip booking screen. 3.0.693 12/11/2018 - Bug Fixes 1.0.677 10/05/2018 Usability improvements in trip booking.
- Purpose is now selected by default
- Default pickup time has been adjusted to improve user experience.
- Ability to chose your method of payment at booking for your bus ride. 1.0.670 09/29/2018 New in 1.0.657:
*Ability for users to self-register. 1.0.657 09/27/2018 1.0 09/25/2018
Van Go! version 4.3.16
Updated At: 2025-09-15
Changes: Sep 15, 2025
Version 4.3.16
Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.
Van Go! version 4.3.16
Updated At: 2025-09-15
Changes: Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.
Van Go! version 4.3.12
Updated At: 2025-03-13
Changes: Mar 13, 2025
Version 4.3.12
Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only.
Van Go! version 4.3.3
Updated At: 2023-02-20
Changes: Feb 20, 2023
Version 4.3.3
New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.
Bug fixes:
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected.
Van Go! version 4.2.1
Updated At: 2022-03-31
Changes: Mar 31, 2022 Version 4.2.1
New features and improvements:
1. Added a notification when canceling a trip to do so at least 30 minutes prior to scheduled pick up time.
2. Trip detail information of provider, driver and vehicle number added into the details screen.
3. Driver name will no longer appear on the Trip Details screen.
Van Go! version 4.2
Updated At: 2022-02-26
Changes: Feb 26, 2022 Version 4.2
We are existed for you to start enjoying this new version 4.2. With this upgrade we strive to deliver an even better user experience.
Van Go! version 3.2.0
Updated At: 2020-09-07
Changes: Sep 7, 2020 Version 3.2.0
New features and improvements:
- Support for a notification about a new mobile application version available
- Support for notifications about vehicle arrival, rider no-show, or trip cancellation
Bug fixes including:
- Screen reader related fixes for increased accessibility support
- Fixes related to defining the date of birth in registration
Disclaimer
Official App Store Link
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