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Storz Medical Service Center

Your Trusted Source For Shockwave Service & Repairs

Vale Medical provides healthcare professionals with the best after sale service in the United States

Vale Medical’s technical service department provides in-house service for your all your Storz Medical Shockwave and EMTT units. We conduct complete maintenance, calibration, safety inspections and full repairs for your shockwave devices. Vale Medical has a Storz certified Bio-med technician trained to get your unit back in your hands as quickly as possible. We know how important it is to minimize your downtime at your clinic whether its for device inspections or repairs – Vale has your back.

Certified Repairs & Calibration

Fast service performed by trained Storz technicians

Preventative & Ongoing Care

Extend equipment life & minimize unexpected downtime.

Nationwide Service Support

Fast mail in service and expert support across the United States.

Have a Service Question?​

Our team of shockwave experts can help you identify the ideal solution for your practice.

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Vale Medical services all devices from Storz Medical including:

  • D-ACTOR Ultra (50,100, 200)
  • DUOLITH SD1 Series (FSW & RSW)
  • MASTERPULS R-SW100
  • MASTERPULS Ultra Series (MP50, MP100, MP200, Ultra+)
  • MASTERPULS ONE
  • MASTERPULS elite (older MP series)
  • Magnetolith (EMTT therapy)
  • All Storz Medical Accessories
Have a Service Question?

Vale Medical's Service
& Repair Form

For all repairs and service requests including calibration and technical repairs on Storz Medical products, we ask you to kindly fill out the form below in as much detail as possible. An experienced Vale Medical representative will be in touch with you shortly.

Your Information

Full Name*
Address*

Equipment Information

If you require a repair on a unit that is not listed Ie. Lojer Pulley, Stimpod, or a non-Storz shockwave please choose other and specify in text box below.
Which distributor sold you your device? Please write "N/A" if information is unknown at this time.
This field is required for verifying warranty issues.
MM slash DD slash YYYY
Required if you purchased your device through Vale Medical or affiliated sales organizations .
Please provide as much detail as possible on what is needed for your repair or service request.
Max. file size: 50 MB.
Providing images will help us provide better and quicker service.