We offer computing support for the Faculty of Science. We want to help you...
Stay connected
- Email client configuration for on-campus and off-campus email accounts
- Wireless connection for laptops and other mobile devices
- Nexus lab locations and scheduling information
- Mapping your R: drive and connecting remotely so you can work from anywhere
- Troubleshooting wired connections on campus
- Troubleshooting login problems (Nexus accounts, Office 365, WatIAM/Quest, etc.)
Get the content you want
- Help avoid spam
- Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)
Maintain the high performance you need
- Troubleshooting performance issues
- Support for malware detection and removal
Connect with resources
- Setup for meetings/defences (usually requested through departmental grad coordinator)
- Faculty member lab bookings
- Backups for faculty member research
- Flatbed scanner for student scanning
- Hardware configuration/hookup, upgrades, and troubleshooting assistance
News
PhysLab Maintenance
The computer lab in PHY-342 will be closed for renovations the week of April 6th and will reopen Monday, April 13th. Please use the computer lab in C2-160 during this time.
SharePoint and Teams Site Management Changes
Microsoft Teams: site owners will now receive an email notification if no activity is detected across their SharePoint site over a six-month period (previously 14 months). Inactivity emails will be sent to site owners once a month from noreplySharePoint@uwaterloo.ca. Site owners should continue to evaluate whether the site is required or if the site should be deleted and chose the appropriate action within the email. Learn more about inactive SharePoint sites and site owner responsibilities.
SharePoint/Teams: sites now require a minimum of two active site owners. Site management guidelines outline the rationale for this change and the responsibilities of site owners. An email message will be sent to existing site owners/site admins/managers or previous site owners (if this information is available) if a site does not currently meet the new site management guidelines. Please ensure your site has at least two site owners as soon as possible. Learn more about adding additional site owners.
The R: Drive is moving!
The R: drive is moving to an upgraded platform on Friday, March 13th at 5pm. Nexus computers will automatically handle the change, but if you have a macOS or non-Nexus Windows computer, you'll need to take action to update your drive mapping after that date. Head over to our website for instructions on how to map the R: drive on your computer.