UNDERDEFENSE
Incident Response
Under attack?
Call 24/7 emergency line: +1 332 331 8700 or email us at [email protected]
Market leaders trust us
Why trust UnderDefense
10X
Faster mean time to respond compared to the industry average
90%
Of manual incident response processes can be automated
7hours
On average to onboard UnderDefense for security incident response services and enjoy the fastest time to value
UnderDefense helped us stop a ransomware attack in less than 4 hours, saving us millions in potential losses.
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24/7 Incident Response that reduces cost & risk exposure
Reliable incident response at lower cost
- Don’t overpay for hyped names—get an elite cyber incident response team for 75% of the average price.
- Scale your needs with flexible incident response pricing that grows with your business.
24/7 threat hunting and response
- Our 24/7 incident response experts handle threats of all types, complexity, and severity with real-time monitoring.
- Neutralize active attacks and uncover hidden threats through advanced digital forensics and threat analysis.
Reliable evidence acquisition & reporting
- Secure, court-admissible forensic evidence for GDPR, HIPAA, SOC2, and ISO compliance.
- Generate clear, professional reports to simplify post-breach decision-making.
The broadest decryption support & speed
- Recover encrypted files faster with proprietary UnderDefense MAXI tech.
- We support the broadest range of OS, artifacts, and encryption types for faster ransomware incident response and data recovery.
Our customers say it best
Named as a high Perfomer Incident Response System Security by G2 Crowd
4.8
“Not having to worry about ransomware, alert overload and reporting. Getting a clear view of my security posture, where the threats are coming from and how they are handled. They literally took care of all our problems.”
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Managed Detection
and Response
(MDR)
4.9
“Holistic approach, exceeding requirements with added value and cost savings; smooth transition to Crowdstrike EDR and Elastic SIEM implementation; flexibility with a 120-hour incident response retainer, surpassing the standard 40 hours.”
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Named as a Top Cybersecurity Company 2025 by Clutch
5.0
“UnderDefense impressed us with their ability to tailor their services to our unique needs and challenges. They didn't simply provide a
one-size-fits-all solution, but instead took the time to understand our specific environment and requirements.”
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Free Incident Response Retainer – no upfront cost, Instant Response
Sign a $0 upfront contract today and eliminate delays with always-ready incident response services.
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No upfront fees – Only pay when a cyber incident response is needed
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Pre-approved terms – Skip paperwork delays and get immediate support from our incident response team
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24/7 cybersecurity support – Immediate incident response and threat containment from certified experts
Real cyber first responders, not just alert handlers
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Download Your Incident Response Toolkit
Need to respond fast and report smart? Get both of our fully customizable templates and stay prepared for every stage of an incident.
Incident Response Report Template
Incident Response Plan Template
Frequently asked questions
How much does incident response cost?
The average cost of an incident response engagement ranges from $5,000 to $50,000, depending on the scope, urgency, and environment complexity (cloud, on-prem, hybrid). Emergency cases or ransomware containment often cost more. At UnderDefense, we offer both on-demand and retained incident response, so you can choose what fits your needs and budget.
How fast should an incident response team act?
Speed is critical. The faster the response, the lower the damage. Industry best practice is to begin containment within the first hour of detection. At UnderDefense, our team is ready 24/7 and typically starts the first triage within 15 minutes of engagement.
What’s the difference between incident response and disaster recovery?
Incident response focuses on identifying, containing, and eradicating threats, like malware, ransomware, or unauthorized access. Disaster recovery is about restoring systems and data after disruption (natural disasters, hardware failure, etc.). Both are vital, but IR tackles security events, not just operational failures.
Do small businesses need incident response services?
Yes, more than ever. Small and mid-sized businesses are often targeted because they lack in-house security teams. Incident response isn’t just for enterprises—it’s essential for any organization that handles sensitive data or relies on digital operations.
Can you help if we’re already under attack?
Absolutely. We offer emergency response services for active breaches. Whether it's ransomware, phishing, insider threats, or cloud compromise, our experts can jump in immediately, contain the threat, stop further damage, and guide your recovery.
What tools or platforms do you use for incident response?
We work with industry-leading tools—SIEM, EDR, XDR, forensic platforms, and custom automation stacks. Our team can operate within your existing environment or bring our toolset to accelerate investigation, containment, and recovery.