Geo Privacy Policy

Published Date: May 26, 2026
Last Updated: May 26, 2026


1. Introduction & Who We Are   

Welcome to Group Event Organizer, LLC (“GEO,” “we,” “us,” or “our“). We provide a SaaS platform, mobile application, content site, and marketplace (collectively, the “Service“) to help you organize, manage, and participate in group events.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your data.

We operate globally and serve users in the United States, the European Union, the United Kingdom, Canada, Japan, Latin America, and the Middle East & North Africa. Depending on where you are located, different privacy laws may apply, and we describe your rights under those laws in this Policy.

Our Contact Information:
Group Event Organizer d/b/a/ Ultimate Drill Book Inc.
2400 E Cesar Chavez STE 303A
Austin, TX 78702
Email: privacy@joinarc.com

 2. Personal Data We Collect

We collect the following categories of personal data when you use our Service:

2.1. Account Data
When you register for an account, we collect:

  • Name
  • Email address
  • Username and password

2.2.  Billing and Payment Information
When you make a purchase or subscription payment, our third party payment processor collects:

  • Billing name and address
  • Payment card type and last four digits (full payment details are processed securely by our payment processor, Stripe, and are not stored on our servers)
  • Transaction history

We only collect the final four digits of your credit card information and the associated name on the account.

2.3.  Usage and Analytics Data
We automatically collect information about how you interact with our Service, including:

  • IP address
  • Device type, operating system, and browser type
  • Pages visited, features used, and actions taken
  • Date and time of your visit
  • Referring and exit URLs
  • Approximate geographic location (city and country level) derived from IP address

We use Google Analytics 4 (GA4) and Microsoft Clarity to analyze usage trends and improve our Service.

2.4.  Support and Communication Data
When you contact our support team via Intercom or email, we collect:

  • Your name and email address
  • The content of your messages and any attachments
  • Chat transcripts and support tickets

2.5.  Cookies and Similar Technology

We use cookies, pixels, and similar tracking technologies to enable certain features, remember your preferences, and understand how you use our Service. For more details, see Section 8 (Cookies & Analytics) below.

2.6.  Information from Third Parties
We may receive information about you from:

  • Third-party authentication services (e.g., if you log in via Google, Facebook, or Apple)
  • Analytics providers
  • Publicly available sources
 3. How We Use Data

We use your personal data for the following purposes:

3.1.  To Provide and Improve our Service

  • Create and manage your account
  • Process transactions and send confirmations
  • Deliver customer support and respond to inquiries
  • Develop new features and improve platform performance
  • Conduct analytics and research to understand user behavior

Legal Basis (EU/UK): Performance of our contract with you; legitimate interest in improving our Service.

3.2. To Communicate with You

  • Send transactional emails (e.g., password resets, receipts, account notifications)
  • Send promotional emails, newsletters, and event updates (you may opt out at any time)
  • Respond to your questions and requests

Legal Basis (EU/UK): Performance of contract; legitimate interest in customer relationship management; consent (for marketing, where required).

3.3.  For Security and Fraud Prevention

  • Detect, prevent, and investigate fraud, abuse, and security incidents
  • Monitor and protect the integrity of our Service
  • Enforce our Terms of Service and other policies

Legal Basis (EU/UK): Legitimate interest in security and fraud prevention; legal obligation.

3.4. To Comply with Legal Obligations

  • Respond to legal requests, court orders, and regulatory requirements
  • Comply with tax, accounting, and reporting obligations

Legal Basis (EU/UK): Legal obligation; legitimate interest in defending legal claims.

3.5. For Advertising and Marketing 

We may use your information to display personalized advertisements and measure the effectiveness of our marketing campaigns. You have the right to opt out of targeted advertising as described in Section 7 below.

Legal Basis (EU/UK): Consent (where required); legitimate interest in marketing.

4. Sharing & Processors

We do not sell your personal data. We share your information only in the limited circumstances described below:

4.1. Account and Profile Information.
We use trusted third-party companies to help us operate and improve our Service. These providers process data on our behalf and under our instructions:

  • Stripe: Payment processing
  • Google Analytics (GA4): Website and app analytics
  • Microsoft Clarity: User behavior analytics
  • Intercom: Customer support and chat
  • Amazon Web Services (AWS): Cloud hosting and infrastructure

Each provider is contractually required to protect your data and use it only for the purposes we specify.

4.2. Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred to the successor entity.

4.3 Legal Requirements

We may disclose your data if required by law, regulation, legal process, or government request, or if necessary to protect the rights, property, or safety of GEO, our users, or the public.

4.4 With Your Consent

We may share your data with other third parties when you explicitly consent or direct us to do so.

5. International Transfers

Our Service is operated from the United States, and our hosting and processing infrastructure is located primarily in the U.S. If you access our Service from outside the U.S., your data will be transferred to, stored, and processed in the United States and potentially other countries where our service providers operate.

For EU/UK Users: We rely on the following safeguards for international data transfers:

  • European Commission-approved Standard Contractual Clauses (SCCs)
  • Adequacy decisions (where applicable)
  • Other mechanisms, e.g., Binding Corporate Rules

For more information about our international data transfer practices, please contact us at privacy@joinarc.com.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law.

  • Account Data: Retained for the duration of your account and three years after account closure, unless longer retention is required for legal or business purposes.
  • Billing Data: Retained for seven years to comply with tax and accounting obligations.
  • Analytics and Usage Data: Aggregated and anonymized data may be retained indefinitely.
  • Support Communications: Retained for five years or as needed to resolve disputes.

You may request deletion of your data as described in Section 7 below.

7. Your Rights

Your privacy rights depend on where you are located. Below, we describe the rights available under major privacy laws.

7.1 Rights for EU and UK Residents (GDPR / UK GDPR)

If you are located in the European Union or the United Kingdom, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request deletion of your data in certain circumstances.
  • Restriction of Processing: Request that we limit how we use your data.
  • Data Portability: Receive your data in a structured, machine-readable format and transmit it to another controller.
  • Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Where we rely on consent, you may withdraw it at any time (this does not affect prior processing).
  • Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.

Supervisory Authority Contact (EU/UK): Information Commissioner’s Office (UK), or the supervisory authority in your EU member state.

To exercise any of these rights, please contact us at privacy@joinarc.com.

7.2 Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out of Sale or Sharing: We do not sell personal information in the traditional sense. However, if we engage in activities that constitute a “sale” or “share” for targeted advertising under the CCPA, you have the right to opt out. You can exercise this right by enabling the Global Privacy Control (GPC) signal in your browser.
  • Right to Limit Use of Sensitive Personal Information: If we use or disclose sensitive personal information beyond certain permitted purposes, you may request that we limit such use.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

How to Submit a Request: Email us at privacy@joinarc.com

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.

We will respond to verifiable requests within 45 days (or notify you if we require an extension).

7.3 Rights for Residents of Other Jurisdictions

If you reside in Canada, Japan, Latin America, the Middle East, North Africa, or another jurisdiction with privacy laws, you may have similar rights. Please contact us at privacy@joinarc.com to learn more and exercise your rights.

8. Cookies & Analytics

We use cookies and similar technologies to:

  • Enable essential features (e.g., login sessions, shopping cart)
  • Remember your preferences
  • Analyze usage and performance
  • Deliver personalized content and advertising

8.1 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the Service to function.
  • Performance / Analytics Cookies: Collect information about how you use our Service (via Google Analytics 4 and Microsoft Clarity).
  • Functional Cookies: Remember your preferences and settings.
  • Targeting / Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness.

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service.

Third-Party Analytics Opt-Outs:

9. Security Measures

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data on a need-to-know basis
  • Secure cloud infrastructure provided by AWS

However, no system is completely secure. If you believe your account has been compromised, please contact us immediately at privacy@joinarc.com.

10. Children’s Privacy

Our Service is not directed to children under the age of [INSERT AGE THRESHOLD, e.g., 13 in the U.S. or 16 in the EU]. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will delete it promptly.

If you believe a child has provided us with personal information, please contact us at privacy@joinarc.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

  • Update the “Last Updated” date at the top of this Policy
  • Notify you by email or through a prominent notice on our Service
  • For EU/UK users: Obtain your consent where required by law

We encourage you to review this Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Group Event Organizer, LLC
Email: privacy@joinarc.com
Address: 2400 E Cesar Chavez
STE 303A
Austin, TX 78702

For EU/UK Users: You may contqact us using the methods above to exercise yours GDPR rights.

For California Residents: You may contact us using the methods above to exercise your CCPA/CPRA rights.