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SGN
@SGNgas
We look after the gas network in the south of England and Scotland. Call 0800 111 999 in an emergency, day or night - please don't report it on Twitter.
Monitored Monday to Friday 9am-8pm and Saturday 9am-4pm
sgn.co.uk
Joined June 2011
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  • Pinned
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    SGN
    @SGNgas
    Jun 11
    If you're a carer, you could benefit from being signed up to the Priority Services Register. It's a free service that helps us identify customers who need priority support in a gas emergency or because of planned work. More info and register: sgn.co.uk/PSR #CarersWeek
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    SGN
    @SGNgas
    Dec 2, 2019
    Following incredible efforts from our engineers over the past 36 hours, we’ve now begun reconnecting gas supplies across Falkirk. We'll be revisiting affected properties to reconnect your gas supply, which involves carrying out safety checks - full update: sgn.co.uk/news/loss-supp…
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    SGN
    @SGNgas
    Dec 5, 2019
    Thank you #Falkirk for your tremendous support while we reconnected your gas supplies. We know the past few days haven’t been easy, but we’ve been overwhelmed by your community spirit. Find our final update here: sgn.co.uk/news/loss-supp…
    Photo of SGN engineers with message: Thank you Falkirk
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    SGN
    @SGNgas
    Dec 3, 2019
    We’ve now visited all affected homes in #Falkirk. There’s 460 homes where we’ve not been able to get access, but we’ve reconnected everyone else’s gas supplies. Thanks to the local community for your support again today. More here: sgn.co.uk/news/loss-supp…
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    SGN
    @SGNgas
    Dec 4, 2019
    If you’re just arriving home in #Falkirk tonight and you’re still without gas, please let us know by DM so we can get an engineer to revisit you to reconnect your supply as soon as possible.
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    SGN
    @SGNgas
    May 3, 2019
    Did you watch #dementiachoir with @Vicky_McClure last night? Our locking cooker valve is a free safety device allowing people with dementia to live safely in their own homes without the worry of a gas cooker being unintentionally turned on or left on. sgn.co.uk/lcv
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    SGN
    @SGNgas
    Dec 3, 2019
    We’ve made tremendous progress today and there’s now fewer than 1,500 homes without gas in #Falkirk. Our engineers are continuing to visit as many homes as possible to restore your gas supplies this evening. Full update here: sgn.co.uk/news/loss-supp…
    Side view of SGN van in the dark, parked under a street light
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    SGN
    @SGNgas
    Dec 2, 2019
    Thanks to #Falkirk residents for your support yesterday. We've turned off gas supplies to more than 3,000 affected properties so far and our engineers are back out this morning visiting as many homes as possible. Latest update here: bit.ly/33x2VoE
    Graphic stating: Urgent repairs to our gas network
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    SGN
    @SGNgas
    Oct 31, 2023
    Following feedback about delays on the #A9, we're temporarily pausing work this weekend, making it easier for people attending bonfire night events and the final weekend of the @enchantforest. Work will resume on Monday and will continue until completion: bit.ly/4008qLi
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    SGN
    @SGNgas
    Dec 1, 2019
    Our engineers are working to repair a fault which has impacted on gas supplies to more than 8,000 properties in the #Falkirk area - for safety, we'll need to visit all affected properties and access your home to turn off your gas supply. Our latest update: sgn.co.uk/news/loss-supp…
    An SGN incident van in icy conditions in Falkirk
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    SGN
    @SGNgas
    Nov 30, 2020
    We’re delighted that our plans for #H100Fife have been awarded @ofgem funding. This is a game-changer: we’ll use 100% renewable #hydrogen to heat homes, cutting out carbon completely. It’s a world-first, and a big step toward #NetZero. Full story: bit.ly/2VjdN7O
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    SGN
    @SGNgas
    Apr 1, 2018
    Our engineers have been helping @NGNgas reconnect over 3,000 properties this weekend following a damaged gas main in #Silsden - full story of UK networks working together at bit.ly/2JahlSH
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    SGN
    @SGNgas
    Dec 3, 2019
    Thank you to #Falkirk residents for your ongoing support while we're restoring your gas supplies. We're trying to reach everyone as soon as we can. Please keep checking our website for updates: sgn.co.uk/news/loss-supp…
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    SGN
    @SGNgas
    Sep 24, 2021
    We're delighted to announce a landmark agreement with @nelhydrogen to supply the electrolyser for our world-first hydrogen-to-homes heating network, #H100Fife. Find out more including how the electrolyser will create green #hydrogen for homes here: bit.ly/3kFBswZ
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