Effective date april 3. 2023

Privacy Policy

This Policy applies to trustangle website, products, and services that display or provide links to this Policy. This Policy describes how trustangle uses your personal data, but it may not address all possible data processing scenarios.

This Policy describes:

How we collect & use your personal data?

Personal data means any data that can be used to identify a natural person either alone or in combination with other data. You directly provide us with this data when you use our websites, products or services, or interact with us, for example, by creating trustangle account or contacting us for support. We may also obtain data by recording how you interact with our websites, products or services. For example, we may use technologies such as cookies or receive usage data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our Services. The personal data we collect includes name, gender, organization name, occupation, postal addresses, email, phone number, login information (account and password), photos, certification information, etc., depending on how you interact with trustangle, for example, the website you visit or the products and services you use. We also collect information you provide to us and the content of messages you send to us, such as query information you provide, questions or information you provide for customer service support.

We may use your personal data for the following purposes:

  • Create an account.
  • Fulfil your transactions or service requests, including fulfilling orders; provide, activate or verify products or services; provide training and certification; administer and process training and certification exams; participate in on-site or virtual activities; fulfill your requests for changes or provide you with requested information (such as marketing materials for products and services, white documents); and provide technical support.
  • Contact you with your consent & sending you information about products and services that may be of interest to you; invite you to participate in trustangle activities (including promotional activities), market surveys or satisfaction surveys; or send you marketing information.
  • Sending you important notifications, such as installation and updates to the operating system or application.
  • Provide you with a customized user experience and content.
  • Qualify and manage suppliers and business partners and communicate or work with suppliers and business partners.
  • Improve our products and services through internal audits, data analysis and research.
  • Analyze the efficiency of our business operations and assess market share.
  • Troubleshoot when sending us bug reports.
  • Synchronize, share and store the data you upload or download, and the data needed for uploading and downloading.
  • Ensure the security of our products, services, and our customers or users, and implement and improve loss prevention and anti-fraud programs.
  • Comply with and enforce applicable legal requirements, industry standards, and our policies.

How we disclose personal data?

trustangle shares your personal data with other partners, as described in this Policy, when the Services are provided by partners approved by trustangle. For example, when you make an online purchase from trustangle, we must share your personal data with the logistics provider to arrange shipment or with a partner to provide services. Additionally, as an international company, we may share personal data with affiliates of trustangle.

How to access & control your personal data?

It is your responsibility to ensure that all personal data submitted to trustangle is correct. trustangle is committed to maintaining the accuracy and completeness of personal data and to keeping the data up to date.
To the extent required by applicable law, you may (i) have the right to access certain personal data we hold about you, (ii) ask us to update or correct inaccuracies in that data, (iii) object to or limit our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please click here to submit your feedback. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is fraudulent, impossible, or may jeopardize the privacy of others. If permitted by applicable laws, you have the right to withdraw your consent at any time when trustangle processes your personal data based on your consent. However, the withdrawal does not affect the legality and effectiveness of the manner in which we process your personal data based on your consent prior to the withdrawal; Nor does it affect any data processing based on justification other than your consent.

How we protect and retain your personal data?

The security of your personal data is important to us. We use appropriate physical, administrative and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to allow only authorized access to your personal data. We also provide security and privacy protection training for employees to increase their awareness of personal data protection. trustangle is committed to protecting your personal data; However, please note that there is no perfect security measure.

How we process children’s personal data?

Our site, products, and services are primarily intended for adults. A child must not create a trustangle account without the consent of a parent or guardian. If a child’s personal data is collected with the prior consent of the parents, we will use or disclose the data only as permitted by law, with the express consent of the child’s parents or guardians, or as necessary to protect the child. If we mistakenly collect a child’s personal data without the prior and confirmed consent of the child’s parents, we will attempt to delete the data as soon as possible.

Third-party providers and their services

To ensure a positive user experience, you may receive content or web links from third parties other than trustangle and its partners (“Third Parties”). trustangle has no control over these third parties, but you can choose to use links, view content and/or access products or services offered by third parties.
trustangle cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When submitting personal information to such a third party, please read and refer to the third party’s privacy protection policy.

How to Contact Us?

If you have any questions about trustangle Privacy Policy, please contact us:

Testimonials

Jil Assaf

We are delighted to list trustangle as our technology partner of choice. With their hands-on support, we successfully executed our digital transformation journey, moving from pen and paper to advanced technology. NetSuite by Oracle is now fully integrated with our POS, inventory, and HR systems.

Jil Assaf

Managing Director
Mohamed Alazzeh

We are thrilled with our partnership with trustangle and Onfleet, which enabled us to build an advanced logistics system from day one. Their extensive technical expertise helped us avoid common issues in the logistics sector and ensured an exceptional customer experience, allowing us to achieve impressive numbers effortlessly.

Mohamed Alazzeh

Operations Manager
Mirza Hidayath

Working with trustangle team has been transformative for Foods Gate company. Their expertise in implementing NetSuite ERP, Reachware Connect, Reachware Extend & Reachware Fatoora, as well as Revel POS, has truly transformed our operations. The seamless integration of these solutions has streamlined our processes, improved efficiency, and provided us with invaluable insights. trustangle team’s commitment to delivering tailored solutions and their exceptional support have significantly enhanced our business capabilities.

Mirza Hidayath

IT Manager
Abdellatif Ghazal

We are thrilled with our partnership with trustangle and Onfleet, which enabled us to build an advanced logistics system from day one. Their extensive technical expertise helped us avoid common issues in the logistics sector and ensured an exceptional customer experience, allowing us to achieve impressive numbers effortlessly.

Abdellatif Ghazal

Head of Technology
محمد عادل

لقد كان تحويل عملياتنا ف ي فندق وأجنحة تايم رب اترست آنجل استطعنا أن ننفذ مجموعة من األنظمة التقنية الجديدة الت ي عززت كفاءتنا وحسنت تجربة ضيوفنا بصورة ملحوظة. إن الت ام ترست آنجل بالجودة والحلول االبتكارية يعد عالمة فارقة ف ي هذه الصناعة، كما يضيف .قيمة عظيمة ألعمالنا

محمد عادل

المدير العام
Ahmad Fouad

Our experience with trustangle in implementing Oracle NetSuite for our food business was extremely positive. Their team showed deep understanding of the food and restaurant industry, along with strong technical expertise in NetSuite. They designed a scalable solution that supports our daily operations while allowing us to grow confidently. Beyond the system setup, trustangle guided us through best practices and change management, making the transition smooth and effective. NetSuite, implemented by trustangle, has become a solid foundation for our ongoing digital transformation.

Ahmad Fouad

ERP Manager
Esraa Istanbuli

Partnering with the trustangle team has revolutionized our operations at OAK Village NEOM. Their flawless implementation of Shiji PMS, Shiji Infrasys Ltd POS, Reachware Fatoora, and Reachware Connect has enhanced our efficiency and elevated the guest experience. Their professionalism and unwavering commitment to our success have been nothing short of extraordinary.

Esraa Istanbuli

Rooms Division Manager, OAK Village NEOM
Nour Samman

Working with trustangle changed the way we manage our retail and e-commerce operations at Karaz Linen. The team understood exactly what we needed: a connected omnichannel experience with faster and more accurate order handling. With Omniful and Reachware Integration, our retail stores and online business now run through an automated order management process, giving us better visibility, faster fulfillment, and a smoother customer experience. trustangle delivered real business value, not just technology.

Nour Samman

IT System Administrator at Karaz Linen
Nabil Moussa

trustangle team has exceeded our expectations with their seamless implementation of Reachware Extensions (Basher HR & Extend), Microsoft Office 365, and NetSuite ERP. Their professional approach and deep understanding of our needs ensured a smooth transition and led to immediate improvements in our operations. trustangle’s commitment to delivering high-end quality solutions has been invaluable to our business.

Nabil Moussa

CEO Assistant
Mr. Abdellatif Ghazal

We are thrilled with our partnership with trustangle and Onfleet, which enabled us to build an advanced logistics system from day one. Their extensive technical expertise helped us avoid common issues in the logistics sector and ensured an exceptional customer experience, allowing us to achieve impressive numbers effortlessly.

Mr. Abdellatif Ghazal

Head of Technology
Jinshad Areekkan

Shiji Infrasys has completely transformed our operations at JW Marriott Saudi. Their cloud-based POS system is incredibly efficient, allowing us to enhance our guest experience in ways we never thought possible. With seamless transactions and real-time insights, we’ve redefined how we serve our clients. The value added to our hotel is undeniable, Shiji has truly set a new standard in hospitality!

Jinshad Areekkan

Director Systems
Eng. Abdulrhman Khalid Almobarak

trustangle Solutions have been a great partner for our business. The comprehensive suite of solutions they offer has allowed us to improve our customer experience, increase operational efficiency, and gain better customer insights. Their data-driven approach enabled us to optimize our strategies and resources effectively.

Eng. Abdulrhman Khalid Almobarak

CEO & Founder
Ahmad Al Disi

Working with trustangle team has been an absolute pleasure. The systems they provided worked flawlessly for our business, eliminating disruptions and enabling efficient operations. Access to the latest technology saved us time and money, and their customer service was top-notch with extremely fast response times.

Ahmad Al Disi

IT Department Manager
Haitham Abo Hilal

I would like to share my experience working with trustangle team on the implementation of Fiix software at Siniora. From start to finish, the team was exceptional in their knowledge, attention to detail, and customer service. The software was seamlessly integrated, resulting in significant improvements in efficiency and productivity.

Haitham Abo Hilal

IT Manager
Hesham Al-Jabr

It gives me great pleasure to announce the successful launch of NetSuite ERP at Al Jabr Soft Drinks – Rita Drinks. The trustangle team demonstrated exceptional knowledge and determination, helping us grow rapidly. trustangle has proven to be a trusted technology partner, and we highly recommend their solutions and services.

Hesham Al-Jabr

Al Jabr Soft Drinks
Eng. Anas Al Saifi

The market lacks professional IT software providers who offer full support like trustangle. I advise companies to consider trustangle as a strong technology solutions provider capable of addressing real business challenges.

Eng. Anas Al Saifi

Director of Information Technology
Salem AlBatati

Having the versatility of an all-encompassing ERP solution like NetSuite was far better than running separate systems—it can do pretty much anything.

Salem AlBatati

Group IT Director
Bander AlThubaity

We at Golf Saudi are pleased with the systems and technological solutions provided by trustangle, which supported our journey toward Saudi Vision 2030 while delivering a seamless customer experience. trustangle has proven to be a reliable technology partner, and we highly recommend their solutions across sectors.

Bander AlThubaity

IT Director

Are you ready to get started?