Safety and Product Notices
November 2024: TrollMaster Pro 3+ End of Life Notification
TrollMaster Pro 3+ product has been discontinued and is no longer being manufactured.
Recommended Replacement:
For customers seeking an upgrade or alternative, we recommend the TrollMaster Pro Angler as a direct replacement.
Hardware Kits:
Please note, the TrollMaster Pro 3+ Wireless Hardware Kits are compatible with the Pro Angler model and will continue to be available for purchase. A full list of the available kits can be found here.
Replacement Parts:
Additional replacement parts for the Pro 3+ will remain available on shop.cmpgroup.net, while supplies last.
We appreciate your understanding and continued support. For more information, please contact our customer service team.
TrollMaster Product Update
For immediate release: July 12th, 2024
FIRM’S CONTACT (800)-295-3625
CMP Group Ltd. updates Trollmaster product installation instructions
CMP Group Ltd. is providing notification of a product update regarding the installation of the Trollmaster TMPRO3PLUS and the TMPROANGLER steering and throttle control systems. Consumers should immediately stop using the Trollmaster systems, and contact CMP Group Ltd. for new installation instructions illustrating how to properly install the product wiring systems. The updated installation instructions are also available on the CMP Group Ltd. and Trollmaster websites at https://cmpgroup.net/product-notice/. CMP Group and sellers of the products are sending updated instructions to known purchasers.
Name of Products: Trollmaster™ PRO 3+ Kit, Trollmaster™ PRO Angler Kit and Trollmaster™ TM Pro
UNITS: Approximately 8500 units
HAZARD: The installation and routing of the Trollmaster wires within the trolling/kicker motor may result in electromagnetic interference, which may result in the fluctuation of speed and responsiveness. Even though the products are designed for use on trolling/kicker motors (small supplementary sources of propulsion), this could cause occupants to potentially lose their balance if standing in the boat. The installation instructions could result in consumers inadvertently route wires near high voltage wire harnesses, potentially causing electrical interference. This could cause unexpected throttle control, which could result in a potential loss of balance while operating the trolling/kicker motor.
INCIDENTS: CMP Group Ltd. has received (24) twenty four reports of the Trollmaster units unexpectedly fluctuating in speed and responsiveness. No injuries have been reported.
SOLD AT: CWR Electronics, Land n Sea, Bass Pro Shops, Amazon, Northern Wholesale Supply Inc., Donovan Marine, Hannay’s Inc., US Distributing, Lorenz & Jones, Western Marine, Boat Owners World, and Marine Wholesale.
DESCRIPTION: This product installation update involves the Trollmaster PRO 3+ and PRO Angler wireless steering and speed remote kits and Trollmaster TM Pro. Product part numbers included in this update are TMPRO3PLUS and TMPROANGLER and TMPRO. The product part numbers are located on the retail packaging. Only products with the UPC numbers 836125030000, 628309286729, 628309301644 and 628309286712 are included in this product update.
REMEDY: Consumers should immediately stop using the Trollmaster systems, and contact CMP Group Ltd. for new installation instructions illustrating how to properly install the product wiring systems. The updated installation instructions are also available on the CMP Group Ltd. and Trollmaster websites at https://cmpgroup.net/download/tm216hwkit-installation-guide/ and https://trollmasters.com/download/tm216hwkit/.
CONSUMER CONTACT
CMP Group Ltd. toll-free at 1-800-295-3625 from 8 a.m to 5 p.m. ET Monday through Friday, email CMP Group at sales@cmpgroup.net to obtain a copy of the updated installation instructions, or view/download the updated installation instructions online at https://trollmasters.com/or https://cmpgroup.net/steering-and-controls/ and click on “Safety and Product Notices” at the bottom of the footer for more information.