About Total Triage
Total Triage by CareXM is the heart of a secure, online patient care coordination platform that helps healthcare teams collaborate and streamline tasks tied to patient care and communication for remote, home-based care....
Total Triage by CareXM is the heart of a secure, online patient care coordination platform that helps healthcare teams collaborate and streamline tasks tied to patient care and communication for remote, home-based care. Features: Intelligent Call routing Call Tracking and Reporting Geo-mapping and status updates by clinician Cal recording Custom Call Codes HIPAA compliant secure messaging Call analytics Staff mobile number masking Access to real-time patient data Streamline operations through work-life balance tools About Total Triage by CareXM App Total Triage by CareXM is a smartphone app for in-home healthcare staff that uses CareXM’s intelligent call routing platform to automatically connect incoming patient calls to caregivers who are available to help instead of interrupting those who are already helping other patients. Staff can select from a variety of availability states as well as schedule future on-call states. Total Triage by CareXM also features built-in HIPAA-compliant secure messaging and real-time staff location mapping for more efficient care visit coordination. Total Triage by CareXM improved the patient and caregiver experience using intelligent call routing to help overworked in-home care providers focus on caring for the patient in front of them, without being interrupted by other incoming calls. Calls are instead routed to available team members, on-call staff, or even third-party triage or answering services, providing relief during peak times, improving staffing efficiency, and reducing team burnout, all while improving patient outcomes. Visit www.carexm.com to learn more. NOTE: This application is to be used to help monitor patient conditions but does not provide direct diagnoses or medical opinions. You should always consult a licensed medical professional before making any medical decisions.
Version History Improvements to call coding experience. Defect resolution 4.7.3 10/04/2025 Fix bugs with Secure Messaging PIN, biometric, and password authentication. 4.7.2 09/22/2025 Fixed bugs affecting Secure Messaging login for a smoother sign-in experience. 4.7.1 09/15/2025 Login enhancements. Added features to secure messaging. Included Intune MAM support. 4.7.0 09/02/2025 Defect resolution and general updates to messaging and dialing capabilities. 4.6.18 01/15/2025 Performance improvements and minor bug fixes. 4.6.17 01/08/2025 Updates to include single sign on capabilities 4.6.15 09/14/2024 Updates to include single sign on capabilities 4.6.14 09/11/2024 Enhanced data protection via screen capture/recording prevention and app switch view obfuscation. 4.6.13 08/26/2024 Performance improvements and minor bug fixes. 4.6.12 12/18/2023 Performance improvements and minor bug fixes. 4.6.11 09/20/2023 Performance improvements and minor bug fixes. 4.6.10 09/19/2023 Performance improvements and minor bug fixes. 4.6.9 07/16/2023 Performance improvements and minor bug fixes. 4.6.8 07/14/2023 Minor bug fixes. 4.6.7 07/26/2022 Minor bug fixes. 4.6.6 12/07/2021 Performance improvements and minor bug fixes. 4.6.5 08/27/2021 Performance improvements and minor bug fixes. 4.6.1 04/03/2021 Performance improvements and minor bug fixes. 4.6.0 03/26/2021 Minor bug fixes and performance improvements. 4.5.1 11/20/2020 Performance improvements and bug fixes. 4.5.0 11/05/2020 Small bug fixes, minor UI updates. 4.4.12 05/18/2020 Minor UI bug fixes. 4.4.10 03/16/2020 Minor UI updates. 4.4.08 02/27/2020 Minor UI and stability updates, new APIs, new logo, etc. 4.3.14 10/21/2019
Previous Versions
Here you can find the changelog of Total Triage since it was posted on our website on 2023-09-07 10:45:46.
The latest version is 4.7.3 and it was updated on 2026-06-24 21:46:44. See below the changes in each version.
Total Triage version 4.7.3
Updated At: 2026-06-03
Changes: Version History Improvements to call coding experience. Defect resolution 4.7.3 10/04/2025 Fix bugs with Secure Messaging PIN, biometric, and password authentication. 4.7.2 09/22/2025 Fixed bugs affecting Secure Messaging login for a smoother sign-in experience. 4.7.1 09/15/2025 Login enhancements. Added features to secure messaging. Included Intune MAM support. 4.7.0 09/02/2025 Defect resolution and general updates to messaging and dialing capabilities. 4.6.18 01/15/2025 Performance improvements and minor bug fixes. 4.6.17 01/08/2025 Updates to include single sign on capabilities 4.6.15 09/14/2024 Updates to include single sign on capabilities 4.6.14 09/11/2024 Enhanced data protection via screen capture/recording prevention and app switch view obfuscation. 4.6.13 08/26/2024 Performance improvements and minor bug fixes. 4.6.12 12/18/2023 Performance improvements and minor bug fixes. 4.6.11 09/20/2023 Performance improvements and minor bug fixes. 4.6.10 09/19/2023 Performance improvements and minor bug fixes. 4.6.9 07/16/2023 Performance improvements and minor bug fixes. 4.6.8 07/14/2023 Minor bug fixes. 4.6.7 07/26/2022 Minor bug fixes. 4.6.6 12/07/2021 Performance improvements and minor bug fixes. 4.6.5 08/27/2021 Performance improvements and minor bug fixes. 4.6.1 04/03/2021 Performance improvements and minor bug fixes. 4.6.0 03/26/2021 Minor bug fixes and performance improvements. 4.5.1 11/20/2020 Performance improvements and bug fixes. 4.5.0 11/05/2020 Small bug fixes, minor UI updates. 4.4.12 05/18/2020 Minor UI bug fixes. 4.4.10 03/16/2020 Minor UI updates. 4.4.08 02/27/2020 Minor UI and stability updates, new APIs, new logo, etc. 4.3.14 10/21/2019
Total Triage version 4.7.3
Updated At: 2025-10-04
Changes: Improvements to call coding experience. Defect resolution
Total Triage version 4.7.2
Updated At: 2025-09-22
Changes: Sep 22, 2025
Version 4.7.2
Fix bugs with Secure Messaging PIN, biometric, and password authentication.
Total Triage version 4.6.18
Updated At: 2025-01-15
Changes: Jan 15, 2025
Version 4.6.18
Defect resolution and general updates to messaging and dialing capabilities.
Total Triage version 4.6.17
Updated At: 2025-01-08
Changes: Jan 8, 2025
Version 4.6.17
Performance improvements and minor bug fixes.
Total Triage version 4.6.15
Updated At: 2024-09-14
Changes: Sep 14, 2024
Version 4.6.15
Updates to include single sign on capabilities
Total Triage version 4.6.13
Updated At: 2024-08-26
Changes: Aug 26, 2024
Version 4.6.13
Enhanced data protection via screen capture/recording prevention and app switch view obfuscation.
Total Triage version 4.6.12
Updated At: 2023-12-18
Changes: Dec 18, 2023
Version 4.6.12
Performance improvements and minor bug fixes.
Total Triage version 4.6.11
Updated At: 2023-09-20
Changes: Sep 20, 2023
Version 4.6.11
Performance improvements and minor bug fixes.
Total Triage version 4.6.9
Updated At: 2023-07-16
Changes: Jul 16, 2023
Version 4.6.9
Performance improvements and minor bug fixes.
Disclaimer
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