About Tinnacity Service
Work Orders: - Quickly view open/working/completed work orders in WIP - Track hours worked and traveled with simple start/stop button - Log the work performed for the work order - Enter hour meter readings for assigned...
Work Orders: - Quickly view open/working/completed work orders in WIP - Track hours worked and traveled with simple start/stop button - Log the work performed for the work order - Enter hour meter readings for assigned equipment - Add parts to work orders - View service history for specific equipment - Automatically calculate minimums and rounding rules - Capture customer signature when completing work order - Sign multiple work orders at once Time Cards: - Automatically tracks time based on actions performed in the app - Add comments to time entries - Submit time card Maintenance Checklists: - Enter status of each question/step - Add additional comments for each step/question Notifications: - Notification card for accessing and managing all notifications - On device notifications QR Code: - Scan QR codes to lookup equipment - Search for equipment by serial number
Previous Versions
Here you can find the changelog of Tinnacity Service since it was posted on our website on 2023-06-09 19:33:56.
The latest version is 2.108.4 and it was updated on 2026-06-23 01:54:30. See below the changes in each version.
Tinnacity Service version 2.108.4
Updated At: 2026-05-30
Changes: Version History - Fix moving all related work orders to Customer Review
- Catch typos in odometer prompt for smarter validation. 2.108.4 1d ago - Show work order number in IVR prompts and skip redundant check-ins
- Tapping on a private comment notification takes the user to the comment.
- IVR Check In/Out can open apps, make calls, and open a website.
- Customer damage indicator on the work order.
- Squashed some bugs 2.108.3 6d ago - AI suggest for work performed comments.
- Squashed a few bugs. 2.107.0 Apr 28 - Work Order Requests show the PO number in the details page.
- Support uploading work order video attachments over slow internet connections. Interrupted uploads are resumed when the device is back online.
- Increase comments from 2500 to 8000 characters.
- Squash some bugs 2.106.3 Apr 2 - Squashed some bugs 2.105.9 Mar 16 Squashed some bugs. 2.105.7 Mar 12 - View work orders on a map.
- View work orders on a calendar view (weekly).
- In equipment details, show last known location on map.
- Previous/next for all applicable pictures.
- Squashed some bugs. 2.105.5 Mar 11 - If the required pictures on a customer is set to 0, do not require pictures on the work order.
- AI rewrite for work performed comments.
- Work order type filter only shows types that are in the work order list.
- Squashed some bugs. 2.103.0 Mar 5 - Videos can be captured and added to work orders.
- Utilize the technician's shift to show time cards and break time cards spanning different days.
- Prevent work orders from being created for customers who are inactive.
- Squashed some bugs. 2.101.0 Jan 29 - Weekly Time Card not displaying any values 2.99.1 12/18/2025 - Disallow Inactive Customer Selection on Work Order Creation
- When calculating total labor for quoted hours include travel if company is using that setting.
- No longer prompts for question when no questions are selected in select multiple.
- Squashed some bugs 2.99.0 12/17/2025 - Show techs assigned to other work orders.
- Work Order activity shows what quote a work order was created from.
- Shipping option in part request.
- PO number to be requested during an in field purchase part request.
- Standby can be required to have a comment before submitting.
- Checklist Question Numbers now show yellow if comment or picture is still needed.
- Work order requests made within the last 90 days are now visible in Requests section.
- Change wording on quotes to Total Labor Hours to be more clear that is includes all hours being quoted.
- Squashed some bugs. 2.92.6 11/21/2025 - Adding Vehicle Fleet # to odometer entry.
- Adding Model Year in view equipment screen.
- Checklist comment shows 500 character limit.
- WIP List -> Added Date Opened sort (oldest to newest). 2.91.0 10/23/2025 - QR Scanning on web app.
- Show labor hours in billing status card
- When Odometer is required, you can specify if you are a passenger. Passengers do not enter in the odometer.
- Show Quoted Hours on work order.
- Add private images to work order.
- Checklist pictures display on review.
- Mandatory picture requirements on work order.
- Picture display during customer review.
- Work order picture previous/next.
- Custom answers in a work order checklist.
- Squashed some bugs. 2.90.1 10/03/2025 - Add support for the Australian region.
- Support for additional Locales, including French (Canada), Spanish (Mexico, Costa Rica), and English (Canada, Australia, New Zealand).
- In addition to requesting to reschedule a work order, you can now mark the work order as denied.
- Copy checklist question pictures when creating a quote.
- Added Electric to the list of power types.
- Squashed some bugs. 2.88.2 08/05/2025 - Squashed some bugs. 2.84.2 05/13/2025 - Checklist pictures can be required for Adjust, Repair, and Urgent.
- Send Geo Position Errors to HQ.
- Squashed some bugs. 2.84.0 05/12/2025 - Squashed some bugs.
- Misc Charge quantity was not required.
- Empty newlines being removed from formatted text. 2.83.4 05/02/2025 - Squashed some bugs. 2.83.3 04/25/2025 - "Customer Declined Repairs" button is available for each question in the work order checklist
- Prompt equipment notes prior to selecting work order type when creating via Equipment Details.
- Squashed some bugs. 2.83.1 04/16/2025 - Requests comments show formatting when HQ comments.
- During creating/requesting a work order, equipment notes will pop up when equipment is selected.
- Formatted text wrapping in the middle of a word in popups.
- Equipment comments on multiple lines being collapsed to a single line 2.82.6 04/01/2025 - IVR Instructions with formatting.
- Show app welcome message with formatting.
- Odometer tracking if required by company.
- Prevent time card transfer if time card is submitted, work order is complete, or for past days. 2.80.3 03/12/2025 - Squashed some bugs around equipment notes and formatting. 2.78.4 02/23/2025 - Create quotes for checklist and batch signing, in Customer Review, for unfavorable question results.
- Support for better formatting when HQ formats text. 2.78.0 02/07/2025 - Display IVR check in/out instructions to technicians when servicing work orders. 2.77.0 01/18/2025
Tinnacity Service version 2.105.9
Updated At: 2026-03-16
Changes: - Squashed some bugs
Tinnacity Service version 2.101.0
Updated At: 2026-01-29
Changes: - Videos can be captured and added to work orders.
- Utilize the technician's shift to show time cards and break time cards spanning different days.
- Prevent work orders from being created for customers who are inactive.
- Squashed some bugs.
Tinnacity Service version 2.88.2
Updated At: 2025-08-05
Changes: Aug 5, 2025
Version 2.88.2
- Add support for the Australian region.
- Support for additional Locales, including French (Canada), Spanish (Mexico, Costa Rica), and English (Canada, Australia, New Zealand).
- In addition to requesting to reschedule a work order, you can now mark the work order as denied.
- Copy checklist question pictures when creating a quote.
- Added Electric to the list of power types.
- Squashed some bugs.
Tinnacity Service version 2.84.2
Updated At: 2025-05-13
Changes: May 13, 2025
Version 2.84.2
- Squashed some bugs.
Tinnacity Service version 2.84.0
Updated At: 2025-05-12
Changes: May 12, 2025
Version 2.84.0
- Checklist pictures can be required for Adjust, Repair, and Urgent.
- Send Geo Position Errors to HQ.
- Squashed some bugs.
Tinnacity Service version 2.83.4
Updated At: 2025-05-02
Changes: May 2, 2025
Version 2.83.4
- Squashed some bugs.
- Misc Charge quantity was not required.
- Empty newlines being removed from formatted text.
Tinnacity Service version 2.83.1
Updated At: 2025-04-16
Changes: Apr 16, 2025
Version 2.83.1
- "Customer Declined Repairs" button is available for each question in the work order checklist
- Prompt equipment notes prior to selecting work order type when creating via Equipment Details.
- Squashed some bugs.
Tinnacity Service version 2.82.6
Updated At: 2025-04-01
Changes: Apr 1, 2025
Version 2.82.6
- Requests comments show formatting when HQ comments.
- During creating/requesting a work order, equipment notes will pop up when equipment is selected.
- Formatted text wrapping in the middle of a word in popups.
- Equipment comments on multiple lines being collapsed to a single line
Tinnacity Service version 2.80.3
Updated At: 2025-03-12
Changes: Mar 12, 2025
Version 2.80.3
- IVR Instructions with formatting.
- Show app welcome message with formatting.
- Odometer tracking if required by company.
- Prevent time card transfer if time card is submitted, work order is complete, or for past days.
Disclaimer
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