Privacy Policy
Privacy Policy – Timpson Engineering
At Timpson Engineering Ltd, we are committed to safeguarding the privacy of our clients, suppliers, and website visitors. This Privacy Policy outlines how we collect, process, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Content structure and compliance baseline derived from the uploaded document.
- Who We Are
Timpson Engineering Ltd
United Kingdom
Website: www.timpsonengineering.co.uk
Email: sales@timpsonengineering.co.uk
For all data protection matters, Timpson Engineering Ltd is the data controller responsible for your personal information.
Basis drawn from the structure of the uploaded policy.
- Information We Collect
We may collect and process the following categories of data:
Contact Information: Name, company name, job title, telephone number, and email address.
Project & Manufacturing Data: Enquiry details, CNC machining specifications, uploaded CAD files (e.g., STP, STEP, IGES, PDF drawings), tolerances, material requirements, and prototype or production-run information.
Technical Data: IP address, browser type, operating system, device identifiers, and website usage analytics.
Marketing Preferences: Your communication preferences and marketing consent status.
Aligned with the data categories in the source document.
- How We Collect Your Data
We collect data through:
- Enquiry and quotation forms on our website
• Email, telephone, and direct correspondence
• Meetings, trade events, and industry networking platforms
• Cookies and analytics tools
• Communication via platforms such as LinkedIn
Modelled on the original data-collection sources.
- How We Use Your Information
Your personal data is used to:
- Respond to enquiries and provide quotations (typically within 1–2 working days)
• Deliver precision engineering, CNC machining, prototyping, and production services
• Manage customer and supplier relationships
• Maintain project, machining, production, and quality records (in line with AS9100 and ISO9001 requirements)
• Generate sales documentation, invoicing, and traceability records
• Improve our website, services, and operational performance
• Provide occasional, consent-based marketing updates
• Comply with legal, regulatory, and accreditation obligations
Purpose categories based on the source document’s structure.
- Lawful Basis for Processing
We process your data under the following lawful bases:
Consent:
Where you opt in to receive marketing updates.
Contractual Necessity:
To prepare, issue, and fulfil quotations, machining services, and supply agreements.
Legal Obligation:
Where necessary for tax, regulatory, or statutory compliance.
Legitimate Interests:
For operational efficiency, business development, quality management, and maintaining accurate customer records.
Reflecting the original legal basis sections.
- Data Sharing
Your personal data may be shared with:
- Accredited subcontractors (e.g., anodising, electroplating)
• IT, CRM, and secure cloud service providers
• Delivery and logistics partners
• External auditors associated with AS9100 and ISO9001
• Legal or regulatory authorities where required by law
All partners are required contractually to maintain strict confidentiality and compliance with UK GDPR.
This mirrors the sharing structure in the uploaded policy.
- International Data Transfers
Where personal data is transferred internationally, for example, through cloud storage or tooling suppliers—we ensure that appropriate safeguards are in place to meet UK GDPR standards.
Modelled on the data transfer language in the source document.
- Data Retention
We retain personal data for only as long as necessary:
- Enquiries:Up to 2 years
• Customer and supplier records: Up to 7 years (for legal, financial, and audit purposes)
• Project documentation: In line with AS9100 traceability requirements
• Marketing data: Until you withdraw consent
Retention periods aligned with the uploaded document structure.
- Your Rights
You have the right to:
- Request access to your personal data
• Request correction of inaccurate information
• Request erasure of your data (where legally permitted)
• Restrict or object to processing
• Withdraw marketing consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Rights section adapted from the original policy.
- Cookies and Tracking
Our website uses cookies to enhance performance, analyse usage, and improve user experience. Cookie settings can be adjusted via your browser or our cookie banner.
Based on the cookie provisions in the source file.
- Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.
Adapted from the uploaded document.
- Contact Us
For any enquiries regarding this Privacy Policy or our handling of personal data, please contact:
Timpson Engineering Ltd
3 Ware Road, White Horse Business Park,
Stanford in the Vale, Oxfordshire,
SN7 8NY, UK,
Email: sales@timpsonengineering.co.uk
Telephone: 01367 248025
Contact structure based on the original document.