No, RealityAdapter only supports 2.4GHz Wi-Fi channels. Most 5 GHz Wi-Fi routers also support 2.4 GHz, during RealityAdapter installation make sure to specify a network that supports 2.4GHz channels.
Yes, follow this procedure. (Note: RealitySwitch has been officially supported by Smartthings. There is no need to use handler as suggested before)
- Login to the SmartThings App and bind the hub. You can reference the SmartThings manual about binding steps.
- If you use the SmartThings App 2015, select " add a thing" to get RealitySwitch/ RealitySwitch Plus set up. If you use SmartThings App 2018, select "Add device" --> " Switch/Dimmer"--> "GE Zigbee" to get RealitySwitch/ RealitySwitch Plus set up.
The blue LED light of RealitySwitch/ RealitySwitch Plus is fast blinking, indicating that it is in pairing mode.
* Smartthings currently has two edition App: App 2015 and 2018. We will suggest you use App 2018 with your Samsung account for a more stable connection.
Watch our YouTube channel if you need additional help of pairing with RealitySwitch with a SmartThings hub
https://www.youtube.com/watch?v=IbI845j6Yl4
https://www.youtube.com/watch?v=0Sh1ra8Ev9w
- Login to the Wink App and pair the hub. You can reference the Wink manual about pairing steps.
- You will need to set RealitySwitch/ RealitySwitch Plus as “Lighting” → “Lights” → “Generic Zigbee Light Blub”in Wink App.
The blue LED light of RealitySwitch/ RealitySwitch Plus should be blinking fast, indicating that it is in pairing mode.
- Click "CONNECT NOW" until "SUCCESS" appears.
RealitySwitch LED should stop flashing when connected to Wink successfully.
* Wink hub must requires to be located at least 15 feet away from any other Wi-Fi devices, please refer to Wink FAQ for details.
Take out battery. Press the front button a few times to drain power inside circuit board. Then put back battery and try again.
You can find Third Reality device installation videos on YouTube.
https://www.youtube.com/@thirdrealitymarketing5204
It is estimated to be 8-22 days for the United States/Canada, and 10-30 days for other countries. Some areas with unavailable zip codes will be notified by email.
You can check it on our official website homepage【My】—【Order】 page.
- Power on the Third Reality hub.
- Open the Third Reality app, turn on your phone and allow the Third Reality app to push notifications, login the app.
- Tap “+”icon on the top right and follow the instructions to complete the setup.
- Tap “pair device”, choose the water leak sensor, then remove the screws.
- Open the back cover of the sensor and install 2 AAA batteries.
- Press and hold the inside button for 3 sec until the red LED turns on. The LED will change to a fast -blinking blue light indicating that the sensor is now ready for setup.
- Follow the instructions to complete the setup.
- After setup completed, install the back cover with screws.
- Tap the sensor icon to enter the detail page, turn on “push notification”
- You can also change the sensor name on this page.
- Use a proper amount of water to test if it triggers the push notification properly.
Video link: https://www.youtube.com/watch?v=e0AzGHKbiA0
I choose the Third Reality sensor because it works with ZigBee hubs.
Amazon does not directly support the device type of water leak sensor while it supports motion and door sensors, that is why you can not pair it to your Echo, it can’t be connected to an Echo device directly even when it has a built-in ZigBee hub. You can use a Third Reality hub, the Aeotec or SamrtThings hub in order to connect the water leak sensor. However, there is a “bug” in Echo V4, if you use it as your ZigBee hub, you can pair the water leak sensor as a motion sensor.
When you have a Third Reality hub, you can have Alexa app to discover the device:
In your Alexa app, go to Device tab, “+” sign, Add Device, you can discover the devices linked with Third Reality SKILL.
The device will show as a motion sensor instead of a water leak sensor in your Alexa app. This is due to Amazon does not support water leak device type, but it does not block its usage either.
You can setup routine like motion on (which means the water leaks sensor detects water leak, or wet) to trigger alert.
- Remove the screws of the water leak sensor.
- Long press the button inside thesensor, release the button when the red LED turns on. The LED will change to a fast-blinking blue light indicating that the sensor is now ready for setup.
Video link: https://www.youtube.com/watch?v=TtWFVxy91XQ
- Go to the water leak sensor details page in the Third Reality app, turn on “Push notification”switch;
- Go to “Notifications”setting page on your phone, set your phone to receive notifications from Third Reality app.
Video link: https://www.youtube.com/watch?v=pkpMn5QAVDs
Amazon do not directly support device type of water leak sensor, so you can’t pair it to Echo Studio. Motion and door sensor are supported by Amazon.
However, there is a “bug” in Echo V4, if you use that as your ZigBee hub, you can pair the water leak sensor as a motion sensor. Otherwise, you need to use other hub like Aeotec or SamrtThings.
- Delete the device from your Hub.
- Open the battery cover and long press the small reset button inside the device, the LED indicator will flashes rapidly in blue, indicating it is in pairing mode and has been factory reset.
All water leak sensors need to be reset separately to be paired to a new hub.
- Follow the instructions and get your compatible ZigBee hub set up.
- Open back cover of the door sensor and install 2 AAA batteries.
- Long press the inside button of the sensor until the red LED turns on, indicating it’s in pairing mode.
- Follow the instructions to pair it with the hub.
- Install the back cover.
Video link: https://www.youtube.com/watch?v=tFf-OiRSDcI
- Enable the SmartThings Skill inyour Alexa app and sign in to link your accounts on both platforms.
- Go to Devices tabin your Alexa app and add devices to sync your devices under SmartThings to Alexa: “+” icon(on the upper right corner)->Add Device->Other.
- Create a routinefor the door sensor and light switches in your Alexa app, you can use door open/close to trigger things like light on/off, or you can set an Alexa “custom message” when the door sensor detects a door is opened.
- Reboot your Echo by unplugging/plugging it back in.
- Set the door sensor into pairing mode by long press the reset button inside the device, the blue LED flashes rapidly.
- Keep the door sensor near the Echo with ZigBee hub build-in, then ask Alexa to “discover devices”.
- If it is still not working, please factory reset your Echo, re-add echo then re-discover device again, then pair it with your Echo device again.
Because you are using Echo (Alexa APP) and SmartThings (SmartThings APP), it will bypass Third Reality app. Only when you are using Third Reality Hub (which is equivalent to SmartThings Hub), then the Third Reality app is required and will show the device in the app.
You can connect the door sensor directly with the Echo 4th Gen.
1 Remove the battery cover of the door sensor, long press the reset button for 3 seconds until the LED indicator turns red and release, the LED indicator will flashes rapidly in blue, indicating the door sensor is in pairing mode.
2 Ask Alexa to discover devices, the pairing will be completed within one minute.
1 Checking for software updates.
2 Disenable Skill in your Alexa App and enable Skill again.
1) Delete the devices and the corresponding routines in your Alexa App.
2) Go to " Skills & Games" page → search for "Third Reality" → disable Third Reality Skill and then re-enable it.
3) Re-create the routines.
Pls turn on Third Reality "App notifications" in Settings on your phone, and turn on "Push notification" in Door Sensor Details page in your Third Reality App.
I am attempting to connect two more bought from Amazon and neither will pair. They seem to be going into pairing mode correctly.
Pls try the following steps to add the contact sensor, one at a time.
- Reboot your smartthings hub
- Factory reset the door sensor by long press the button
- Then ask Smartthings app to find nearby
- The step by step guide to create routines for the Motion Sensor to turn off light after 1 minute. Also check out this Yourtube video: https://youtu.be/UblvovSTiP4.
If you want to change the Motion Sensor sensitivity from high (default) to low:
- Unplug and plug in the Motion Sensor from Echo Flex for four times.
- The blue LED will flash slowly while it’s starting up, indicating that sensitivity is set to low. Otherwise it will flash rapidly, meaning sensitivity is set to high.
- Also check out this Youtube video: https://youtu.be/Zo7ew6Hd4pA
If the Motion Sensor has become unresponsive, please try the following:
- Unplug the Motion Sensor from the Echo Flex
- Reboot your Echo Flex by unplugging and plugging it back in
- After Echo Flex has completed rebooting, plug the Motion Sensor back to the Echo Flex
- Restart the Alexa app.
1.Push the back cover up to open the motion senor, then insert two AAA batteries.
2.Long press the inside button of the sensor to set it into pairing mode, release it until the red light turns on and flashes in blue rapidly.
3.Say “Alexa, discover my devices.”
4.After 30-45 seconds, Alexa discovers first motion sensor and now you can set the Routines in Alexa App.
Video link: https://www.youtube.com/watch?v=PWVJg-Gj6SQ
1.Open Amazon Alexa App, enter Devices page.
2.Tap “Wi-Fi Acess”, then click “GET STARTED”.
3.Wait for 45 seconds.
4.Get back to Devices page, a notification on the top will inform you that a new switch has been added in, tap “view”.
5.Tap the “First Switch” to get into the detail page of the switch you can control it it in this page or say “Alexa, turn on first switch”.
Video Link: https://www.youtube.com/watch?v=qKsMrCvZzcI
1.Open the SmartThings App on your phone, then go to the devices page.
2.Tap “+” icon on top right, click “Add device”.
3.Set the motion sensor into pairing mode: open the back cover of the motion sensor, long press the inside button of the sensor until the red LED light turns on, now it’s in pairing mode.
4.Choose “Scan for nearby devices”.
5.The motion sensor icon will show up on the page, pairing is completed.
6.Rename the motion sensor.
1.Follow the instructions in the Third Reality app on your phone and get the compatible ZigBee hub set up.
2.Open the back cover of the motion sensor, install the batteries.
3.Long press the inside button of the motion sensor until the red LED turns on, indicating it’s in pairing mode.
4.Follow the instructions in the Third Reality app on your phone and to pair the motion sensor with the hub.
5.Put on the back cover of the motion sensor.
Video ink: https://youtu.be/a79qumtNIRo
Yes, when you install the sensor, you need to install in certain height, and when you face the "big eye" up, it will ignore small animals. Larger dog will be similar to human and difficult to filter.
By using multiple sensors
Press and hold the reset button on the left side of the sensor for 5 seconds and release the hold, the blinking cloud icon on the the LCD screen indicates the sensor is in pairing mode.
The reset button is located near the ventilation hole, so the temperature reading rises as your finger press the reset button, you need to wait for 20 seconds before the temperature reading returns to normal.
You can clean the LCD screen with alcohol wipes or damp soft cloth, prevent water from getting into the monitor when cleaning it.
The sensor checks for updates every 20 seconds, it reports to the hub when there is a significant change of the temperature or the humidity. You can force the update process by pressing the side button.ers” -- “Install” to install the device driver.
2-3 years battery life under normal usage conditions.
Place the Zigbee sensor next to the smart hub/bridge/smart speaker during pairing or software OTA update. Place the sensor within 15 meters from the Zigbee hub. Use Zigbee plug as repeater to extend the Zigbee signal range if needed. Avoid mounting on metal surface which may lead to poor Zigbee connection.
There are some common factors that can affect Zigbee connections, please try a few things for general Zigbee troubleshooting:
- Make sure no battery level issue for the Zigbee device.
- Place the Zigbee device near the Zigbee hub/smart bridge or the Zigbee repeater(Zigbee smart plug etc.), we suggest no more than 15 meters in open space.
- Avoid metal surfaces when mounting the Zigbee devices.
- Clear the area around your Zigbee hub: Move any wireless devices like Wi-Fi routers, or other hubs at least a meter away from the hub. These devices can sometimes mess with Zigbee signals.
- Check your Wi-Fi router settings: Some Wi-Fi routers can interfere with Zigbee signals if they're on the same channel. See if you can change your Wi-Fi router channel to a different one (maybe channel 1 or 6) and see if that helps.
- Check your Zigbee hub manual for troubleshooting Zigbee connection issues.
- Set up the Bridge:
Add the Third Reality Smart Bridge MZ1 to your Apple Home according to the bridge's instructions. Your iPhone and Apple speaker should be on the same 2.4GHz Wi-Fi network.
- Put the sensor in Pairing Mode:
Long press the reset button on your sensor to factory reset it. The sensor's LED light will start blinking blue to indicate pairing mode.
- Start Bridge Pairing:
Short press the pinhole button on your Third Reality Smart Bridge MZ1 to initiate Zigbee pairing mode. The tilt sensor and bridge should automatically pair.
Tap + in the up right, Scan nearby to add device in your SmartThings App.
Open this link in your web browser and log in your SmartThings account.
https://bestow-regional.api.smartthings.com/invite/adMKr50EXzj9
Click “Enroll” --“Available Drivers” -- “Install” to install the device driver.
Please follow the calibration steps below.
- Open the battery cover, Place the sensor on a flat, horizontal surface, like a tabletop or countertop
- Quickly press and release the reset button five times in a row, the LED light turns solid red, indicating calibration mode has started.
- Keep the sensor flat and still on the surface for 3 seconds. Do not move it or bump it during this time and the calibration is complete.
- Securely close the battery cover on the sensor.
- Press and hold the Set "□" button on the Smart Blind body for more than 5 seconds until the status of the LED turns red and flash rapidly. Then release the Set button, the LED will flash rapidly after 10 seconds indicating that it is in pairing mode now.
1) make sure the Echo device is compatible with ZigBee Smart Blind. The Echo devices that support ZigBee Smart Blind includes Echo Plus Gen 1& Gen 2, Echo Gen 4, Echo Studio.
2)Reboot the Echo speaker by unplugging the power and plugging it back in, then try
to pair the Smart Blind with it again.
3)Factory reset the Echo speaker (Press and hold the Action button for 25 seconds.
The light ring will pulse orange, then turn off. Wait for the light ring to turn back on and turn blue. The light ring then turns orange again and the device enters the setup mode), then try to pair the Smart Blind with it again.
1) If the Smart Blind is offline (LED slow blinking----blink once every three seconds), unplug the Echo device and take the batteries out of the Smart Blind and then put the batteries back in to reboot your Echo devices and Smart Blind.
2) If the Echo device is offline (directly say something to Alexa, if the Echo is offline, it will prompt you), check the state of wifi.
1) After the Smart Blind is paired, we need to make sure that the Smart Blind is in the highest position (we can also call it 0% position), so that we can set the 100% position more accurately. So first, press the “Up” button to let the Smart Blind move to the highest position where the Smart Blind will take as 0% position.
2)Press the “Down” button, the Smart Blind will move down. In the process of moving down, once a device named “bottom sensor”（which is in the bottom of Smart Blind) is triggered，the position where the Smart Blind is triggered will be recorded as 100% position.
The bottom sensor is on the bottom of the Smart Blind. Once the Bottom Sensor is triggered, the Smart Blind will stop moving, and the position (where the bottom sensor is triggered) is set as 100% position. Next time, when the Smart Blind is asked to go down to 100% position, it will automatically stretch to the same position where the bottom sensor was triggered last time.
Answer: When this happens, press the “Up” button and let the Smart Blind move to the lowest position. After it reaches the lowest position, it will continue moving to the highest position. Meanwhile, the “Up” and “Down” button will correspond with the actual direction of moving.
1)Turn on/off the Smart Blind twice in the Alexa app to sync the blind.
2) If not connected, please reboot the Echo speaker and factory reset the Smart Blind (refer to Q1), then pair the Smart Blind with the Echo speaker.
3)If it still can’t work, please try to deregister the Echo speaker and register back in, then
try to pair the Smart Blind with it.
THIRDREALITY Smart Hub can hold up to 16 devices, we recommend no more than 14 since it could be very hard to add a 15th device.
The communication range between the hub and the devices is within 30 meters for open space, and 20 meters when there is a wall in between.Q2 The firmware of my Third Reality Hub is 42.16, I managed to update it to 44.19 after several attempts. When the motion sensor is paired to the hub, it's recognized as a smart switch.
Tap the hub icon in the Third Reality App to enter the device page, then check for updates to update the firmware to the latest version.
For the Third Reality hub, it is 16.
For Echo Zigbee, it depends on Echo V4 or Echo Plus, it should be 64 to 128, we recommend not exceeding 32.
- Reboot the WiFi router by unplugging and plugging it back, then wait few minutes.
2. Place the hub as close to the router as possible
3. Factory the Hub by holding the reset button until the Wi-Fi LED will is fast blinking. (Power LED and ZigBee LED is stay lighting on.)
4. Open ThirdReality App and follow the instructions to repair the hub.
- Please change the device type to "Generic Zigbee Outlet" in Hubitat, then it should work properly.
Pls see config steps in HA as follows.
Enter the Third Reality Plug device page in Zigbee2MQTT.
Select “Dev console” tab.
Select “1” under the Endpoint dropdown.
Select “OnOff” under the Cluster dropdown.
Select “startUpOnOff” under the Attribute dropdown.
Enter “255” into the startUpOnOff field and click "Write”.
Long press the Smart Switch Gen3 button for more than 30 seconds, you can see the blue LED light flashes rapidly, indicating it’s in pairing mode.
Video link: https://www.youtube.com/watch?v=TOlXWlETQLA
It depends on what Echo device you have. A Third Reality hub is used to connect ZigBee end devices to those Echo speakers without ZigBee hubs built-in, see Q1. Enable the Third Reality SKILL in your Alexa app by signing in your 3R account, you can do cloud2cloud sync to support all Echo devices.
- Check the mode of the Smart Switch Gen3 to see if it’s the ZigBee version, see Q2.
- Make sure the hub firmware is the latest version, go to the hub detailspage in the Third Reality app to “Check Updates”.
- Put theswitch into pairing mode(see Q3), initialize the pairing process.
Check the version of the Smart Switch Gen3, see Q2.
Check your Aeotec/SmartTings hub firmware for updates.
Put the Smart Switch Gen3 into pairing mode, see Q3.
You can just use search nearby to pair the switch instead of using any device type.
Go to the Alexa app account, remove the Smart Switch Gen3 from the Echo device it’s paired with, wait for 30 minutes for Alexa cloud to get updates, factory reset the switch(see Q5), then you can pair the switch to a new Echo speaker.
Download and install the 3R-MATTER App. Pair the Matter Smart Color Night Light in the 3R-MATTER App,
Install the temporary edge driver for the Matter Smart Color Night Light
https://bestow-regional.api.smartthings.com/invite/qyMZq9RGRZjm
The light does go on but it stays on and would not turn off. How could it be resolved, please?
Take Apple Home for example, you need to set a timer or create an automation to turn it off.
