“One of the best things about The Receptionist is the customer service - someone is always there to assist you with any questions.”

Cindy Goetsch, ESH Manager, 20 Green Bay Packaging

“Communication in general with the sales/service team has been excellent. They responded quickly with any questions we may have and immediately provided support.”

Ethan Tran, IT Support Supervisor, TD Industries

"I like that it's a small team and that when I reach out via chat or email, I get a real person who loves what they do and cares about me and my team."

Hilary Thorne, Employee Engagement and Events, Sales Rabbit

“Customer service the way [The Receptionist] does it is rare these days. I worked in a field where failure was not an option and world class customer service was a given. I didn’t have to demand anything from The Receptionist folks. It has been one of the best customer experiences I’ve had in years.”

Dave Rubenstein, Board President, 20 Sutton Place South

“The times I’ve required customer support, they’ve been fantastic. It’s been a big selling point. You don’t see that level of customer service with a lot of the platforms I use.”

Devin DeFraine, Security & Concierge Services Supervisor, University of Calgary

"Their customer service/support staff are amazing! I cannot speak highly enough about this patient, efficient, dedicated group of people. I haven't thrown any problem at them yet that they haven't been able to help me out with."

Nikki V., Safety and Security Specialist (read the full review on G2 Crowd)

"The Reception[ist] is straightforward to set up and is crazy intuitive. I didn't read any instructions and figured out the setup by simply diving in."

Stuart Chin, Senior Director, Customer Experience, InBrace

“Overall, the experience with The Receptionist has been totally positive. I was able to configure the workflow and have the iPad set up within a couple of hours. Everything was intuitive and I am happy to see all the features that are available.”

Julian Hernandez, IT Technician, Motus Integrated Technologies

“We are a relatively small facility in terms of office staff and don't have a need for a full-time receptionist. This product has made it so simple for us to manage our visitors and it has worked amazingly well. It [has] virtually eliminated unsolicited visitors as well.”

Charlie Lenn, Director of Sales and Marketing, Wisconsin Steel and Tube FAB

“[The Receptionist] was really easy to set up. I think I did it all from my house in one day. I loved that everything was in the cloud and I could make any changes I needed to, like adding delivery services or new contacts, without actually needing to be physically next to the iPad.”

Lane Martin, Co-Founder, Modern PURAIR

"This product is one of the easiest platforms I have ever come across when it comes to set up and customization. When I have had to reach out for questions the service and professionalism have been stellar."

Duke, Mid-Market

"The setup was EXTREMELY easy, and pairing it with the Brother wireless printer couldn't have been more simple. Designing our visitor badges was fun too! We trialed 4 different lobby auto-attendant solutions and The Receptionist has as many or more features than most, with a much lower price point. Not to mention that the support we've received during our setup was responsive, thorough, and reassuring at every turn. We would highly recommend this software to anyone looking to improve their visitor/customer/employee experiences in the lobby."

Shane, Senior Manager, Information Technology Services and Workflow Automation

"I like how easy The Receptionist was to set up and how it has given us more freedom to not always have a receptionist on site. The Receptionist has solved problems around therapists having to constantly check the waiting room or clients heading down the hallway to look for their therapist or knock on doors. Now clients know to sit in the waiting room and check in, even if our admin is not on site."

Kaleigh Boysen-Quinata, Owner, Family Roots Therapy

"The text notification is hands down the best part. I can be anywhere and know when someone is in the office to see me... It has made it easy for our office to greet clients with no physical receptionist. ”

Rebekah Ward, Office Manager, First Command Financial Services

“In our business, clients come first! When the front desk at our office is not staffed due to vacation time or being away from the desk, we don’t have to worry that clients will be unattended to or feel no one will be aware of their arrival.”

Karen Handrich, Branch Operations Assistant, RW Baird

"We wanted [our receptionist] to feel like they could take a lunch break or use the restroom and didn’t need to be at the beck and call of every person walking through the doors all day every day. They don’t have to be 100% dedicated to traffic control. We can assign that person to be more of a support staff member than someone just answering phones and logging arrivals. "

Tyler LaBarge, CEO, U.S. Truck Driver Training School

“It has been life-changing, and all my coworkers can agree. They appreciate not having to stop what they’re doing and conduct a safety training for all contractors or visitors that come on site. It has saved us so much time."

Morgan Rogers, Safety Coordinator, Fairborn Cement Company

"The Receptionist has brought us into the 21st century by eliminating the need for a hard copy sign-in book, that guests hate completing each time they visit us to a quick, easy, check-in system that is secure and loved by our returning guests. It also allows us to change check-in questions on the fly. It was so easy to add COVID-19 questionnaire for our guests and staff to use upon arrival each day. It also provide us with the necessary documentation (copies of signed agreements) backup electronically delivered to my Dropbox each day so I never have to worry about trying to remember to gather the information myself. I can always trust that it is there when I need it."

Stephanie, Director of Administrative Services

"The Receptionist enabled us to align our visitor management program with US export requirements for our foreign visitors. Enabling US and Foreign Visitor ID at time of entry using the software options allows quick identification of foreign visitors, and eases the time spent in the lobby for all our customers and clients."

David Opdyke, Export Compliance Officer, Intertek

“Very user/guest friendly and cheap! Very simple to edit and change accordingly. Confidentiality was a major concern, and The Receptionist gave us that privacy we need for our clients.”

Mason Garrison, IT Specialist, Upper Cumberland Development District

"I was very impressed with how easy it was to set up. In a few minutes I had the basics done. Then I started exploring all the ways I could customize it and again I was very impressed. We have strict visitor tracking requirements due to the type of contracts we handle. I thought it was going to be difficult to find a cost-effective solution to fill the need, but it was not."

Bob Keubler, Director of IT, The Gund Company

“It gives me a level of comfort knowing that I have the evidence and the data I need to present to my auditors for our different certifications. The fact that I can immediately go to [The Receptionist] and grab a report of everybody that’s been in my building and show a signature on the documents that are required during audits is so valuable.”

Michael Spalding, Chief Technology and Compliance Officer, Phoenix Innovate

“Check-in and check-out compliance has gone up dramatically. For students, checking in on the iPad is easier than noticing a binder and remembering to initial it on their way out.”

Emily Witt, M.Ed., Chief Administrative Officer, Ohio School of Phlebotomy

"Being a machine shop in the Aerospace industry requires us to comply with a lot of regulations. So no longer having an unprofessional looking binder out on the counter and having this really slick looking check in process really elevates our shop into the 21st century!"

Jake L. (read the full review on G2 crowd)