On-Demand IT Support, Anywhere. At a Fraction of the Cost.

Oversee multiple offices without smart hands IT resources?

Techmate delivers on-site, on-demand IT support to remote and satellite offices—routine visits, projects, and urgent needs—across 400+ cities in the US, Canada, EU, and APAC. We’re your single trusted partner to extend your team wherever help is needed.

On-Demand Remote Smart Hands & On-Site IT Support Services

Oversee multiple offices without IT resources?
Techmate provides on-site, on-demand IT support to remote & satellite offices for routine site visits, project-based and ad-hoc deployments across 400+ cities in the US, Canada, EU and parts of APAC.
Techmate is better, more cost-effective, and yields higher quality talent than traditional solutions for your changing workforce.
0%
Reduced Costs
0Yrs
Technical Experience
0+
Cities and Growing

BUILT FOR THE MODERN WORKFORCE

Techmate saves you time and money by providing trusted professionals on-demand.
  • 50% cheaper than working with contractors.
  • 80% cheaper than hiring full-time staff/traveling.
  • Reduce cost while expanding your IT footprint and expertise.
  • Move your IT department from a cap-ex model to an op-ex model.
  • Total control of your distributed network. Manage your remote and satellite offices right from your dashboard or unify your distributed workforce.

Our dashboard does all of that and more. Make your distributed workforce feel like they’re in your headquarters. Say goodbye to emails, phone calls, and locating a technician in a satellite office or remote city.

BUILT FOR THE MODERN WORKFORCE

Techmate saves you time and money by providing trusted professionals on-demand.
  • 50% cheaper than working with contractors.
  • 80% cheaper than hiring full-time staff/traveling.
  • Reduce cost while expanding your IT footprint and expertise.
  • Move your IT department from a cap-ex model to an op-ex model.
  • Total control of your distributed network. Manage your remote and satellite offices right from your dashboard or unify your distributed workforce.

Our dashboard does all of that and more. Make your distributed workforce feel like they’re in your headquarters. Say goodbye to emails, phone calls, and locating a technician in a satellite office or remote city.

For IT Managers

Our technology matches each job with the most qualified technician based on time, location and exact skill sets needed for the job.

Our platform empowers your remote employees to easily submit requests for onsite routine maintenance, urgent issues, or scheduled projects.

On Demand It Support in San Francisco
For IT Managers

Our technology matches each job with the most qualified technician based on time, location and exact skill sets needed for the job.

Our platform empowers your remote employees to easily submit requests for onsite routine maintenance, urgent issues, or scheduled projects.

On-Demand IT Support
For IT Departments

Our dashboard gives managers full insight and control over all their IT environments.

Easily manage employee requests, as well as track spend, location information, and previous work across your entire organization.

Organize valuable data (i.e. most common issues, IT expense by location, issues by user role) to help you make better business decisions.

Our Superior Network

Nationwide

We draw from a network of 7000+ highly-vetted specialists across the United States, Canada, England, and parts of the EU.

Expertise

Our technicians are certified experts with 5-10 years of IT experience in business and corporate environments.

Highly-Vetted

Each technician goes through an intensive 4-step vetting process. Only the top 5% of applicants are accepted.

Customer Satisfaction

Our technicians have a 97% IT resolution rate and maintain at least a 4.7/5 star customer satisfaction score.

On Demand IT Support Technicians nationwide

We Focus on 6 Main Service Areas

Reactive and Proactive

IT services Computer

Desktop IT Support

Escalated In Person
Help Desk Desktop Support
Onboarding/Offboarding

Break/Fix Swap Outs Upgrades IT Services

Hardware IT Support

Break/Fix
Swap Outs
Upgrades

IT Network Services

Connectivity Issues
Setup & Configuration Sensors
Rack & Stack

Audio/Visual IT Support

Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx

IT Project Management

Desktop Reimaging
Infrastructure Refresh
Routine Site Visits

IT Services Staff

IT Staff Augmentation Services

Temporary or
Longer Term Coverage

Service Areas

Techmate provides on-demand, boots-on-the-ground IT support across 350+ global cities, with the ability to secure technicians in new locations for clients scheduling recurring site visits. For a full coverage list, contact us today!

Service Areas

Techmate provides on-demand, boots-on-the-ground smart hands IT support across 350+ global cities, with the ability to secure technicians in new locations for clients scheduling recurring site visits. For a full coverage list, contact us today!

 

Brandon Blake
Desktop Manager Wilson Elser Moskowitz Edelman & Dicker LLP

Techmate has given us the ability to expand our support model seamlessly on a national footprint. Whenever we need additional hands-on support at one of our remote locations, Techmate has been able to provide top-notch Technicians and Service to get the job done. This has been more effective now more than ever with the ongoing pandemic and the way technology is changing across our landscape. I would recommend Techmate to any organization that needs to supplement their support across a broad landscape and do it in a cost-effective way.

Andrea Markstrom
CIO Schulte Roth & Zabel, LLP

Techmate serves as an incredible extension of our IT staff. The caliber of the Techmate talent is top-notch and the delivery of their service is excellent. Techmate delivers great results and has resources at the ready for when we need them for onsite project implementations or staff augmentation. I would highly recommend Techmate as they are a valued service and resource partner.

Brian Murphy
Director – Information TechnologyKensington Vanguard National Land Services

I am very impressed by the quality of the Techmate team working on our remote office support initiative. The team displays a real understanding of our issues and no job is too big or too small. This has led to better response time and end-user satisfaction. We are confident moving forward with the Techmate team and if I had to do it all over again, I would use Techmate all day.

The most successful companies use Techmate
To support their employees
https://www.clearchoice.com/

Simplify Your IT and Unlock Smarter Solutions

Connect with a Techmate IT expert to review how your business currently handles IT — and where there’s room to improve.

 

During your audit, we’ll:

  • Learn how you currently manage IT support across your locations and teams

  • Pinpoint common gaps, delays, or frustrations that slow your business down

  • Share practical recommendations to improve speed, reliability, and scalability—without adding more in-house resources

If you’ve outgrown your current IT setup or are tired of reactive support, this audit is your first step toward a better, more efficient solution.

On-Demand IT Support & Remote Hands

Techmate helps companies save time, cut costs and improve the quality of IT support for all stakeholders.

Complete the form to request information OR select a time to connect if you’d like.

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