The Ultimate Guide to AI Agents
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
Canadian AI Agents News
Regional stories with direct local relevance
Canadian AI consortium launches: Telus, Scotiabank partners
Regulated firms in Canada can now share AI controls and intellectual property, with the first system already handling more than two trillion tokens a month.
Alberta uses Claude to scan 466 million lines of code
The province found hidden security flaws in public sector systems in hours, a task officials say could have taken a manual review 6.5 years.
Nuvei completes live Visa agent payment with issuers
Multiple European banks have backed a live AI-led purchase on Visa's network, pointing to how merchants may complete checkout without a separate flow.
The agentic enterprise is here: Takeaways from Snowflake Summit 2026
AI pilots stall less on model quality than on messy data, disconnected tools and weak governance, Snowflake Summit heard.
How this Ont. town is using AI from bylaw to trash pickup
Data silos and staff time are being cut as the township uses AI agents to speed calculations, analyse waste and answer residents online.
Canadian firms struggle to turn AI trials into ROI
Nearly half of Canadian business leaders are testing AI without seeing returns, as firms struggle to embed the technology into daily operations.
Analyst Insights
Research and market analysis connected to AI Agents
Genesys names new partner chiefs to expand AI push
Most firms hit by AI security incidents, study finds
SnapLogic launches MCP Builder for AI agent integration
Cognizant launches Neuro AI Trust for enterprise AI
Gartner warns agentic AI threatens $234bn SaaS spend
Featured News
John Margerison on the new class of employee: AI managers
Businesses should treat AI like a new hire, as weak oversight could expose sensitive data and leave staff needing fresh skills to stay relevant.
How this Ont. town is using AI from bylaw to trash pickup
Data silos and staff time are being cut as the township uses AI agents to speed calculations, analyse waste and answer residents online.
Ottawa revises Privacy Act for first time in overs 40 years
Canadians could soon gain stronger control over federal records as Ottawa weighs binding powers for the Privacy Commissioner and rules for AI decisions.
Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
How the 'human hour' mentality influences the future of tech
AI pilots are faltering where firms still judge success by hours saved, leaving customer value and workforce design unresolved.
Humanoid robots, 0-day defence among Info-Tech trends for '27
Agentic AI, zero-day surge, sovereign cloud, and humanoid robots will define IT strategy in 2027, Info-Tech Research Group warns.
Exabeam: Ruthless efficiency can make agentic AI malicious
Behavioural analytics is becoming essential as AI agents can pursue tasks so efficiently that they may cause damage without any malicious intent.
Marvell targets AI connectivity bottleneck with NVIDIA boost
AI data centres are hitting copper limits, pushing Marvell and Nvidia towards optics as clusters grow larger and more distributed.
Snowflake unveils platform upgrades for CoCo, CoWork
Enterprises will get tighter AI controls as Snowflake adds blocking policies, multi-party authorisation and new agentic tools at Summit.
Exclusive: Reco COO on securing the AI inside your SaaS stack
Reco COO Zoe Hillenmeyer says enterprises typically underestimate their AI agent exposure by a factor of ten and that gap is widening.
Dell Technologies makes all the hardware cool again
Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.
Exclusive: Denodo's Dominic Sartorio on perfect data vs the right data
Trust in enterprise AI is being undermined as Denodo research finds most firms still lack live, context-aware data for production use.
Google Cloud CEO sets out enterprise AI agent plan
Enterprises will get one place to build, govern and run AI agents, as Google Cloud expands Gemini Enterprise across models, data and security.
Google flags urgency as AI reshapes cyber threats
Patching delays now carry greater risk as Google says AI is helping attackers scale intrusions, speed up breaches and automate operations.
Exclusive: Google Cloud reshaping finance with agentic AI
Banks must move beyond isolated pilots if they want agentic AI to deliver enterprise-wide gains, Google Cloud says.
Exclusive: Google Cloud accelerates shift to agentic data
Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.
Exclusive: Google sees success with niche AI playbooks
Enterprises are under pressure to prove AI returns as Google pushes reusable, sector-specific playbooks into production across 19 industries.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
AI hallucinations 'symptom not disease' in Canada's courts
Canadian courts are treating AI mistakes as a human responsibility, after chatbot errors and false citations have already triggered damages and costs awards.
6G in Canada: Terahertz research drives early work
Room-temperature terahertz detectors could help Canada’s 6G networks gain more bandwidth, faster data and lower latency within years.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.
Reviews
Expert Columns
How AI is changing the rules when it comes to observability
Adding AI to a platform is easy, adding it without breaking your security isn't
A strategic blueprint for governing AI-enabled software development
The agentic enterprise is here: Takeaways from Snowflake Summit 2026
When Agents act on bad data, the damage is automatic
As agentic development accelerates, workflow auditability becomes a bottleneck
Data value chain seen as next step for enterprises
The next phase of AI in marketing is not just more automation
Microsoft security landscape shifts as critical vulnerabilities surge: report
Why data governance is a core IT responsibility in the AI era
Interviews
Interviews and video coverage from the networkRecent AI Agents News
Ottawa revises Privacy Act for first time in overs 40 years
Canadians could soon gain stronger control over federal records as Ottawa weighs binding powers for the Privacy Commissioner and rules for AI decisions.
National Bank of Canada teams up with Sardine on fraud
The deal gives National Bank of Canada new fraud tools as lenders race to curb losses without adding friction for customers.
Canada second globally for ransomware, Fortinet says
Ransomware pressure on Canadian firms is intensifying as AI speeds attacks, with 374 organisations extorted and losses mounting.
EY Canada finds public sector AI stuck in pilot stage
Most Canadian public bodies have yet to move beyond trials, leaving service gains, cost savings and trust benefits from AI largely unrealised.
Probe finds OpenAI violated privacy laws in ChatGPT dev
Privacy regulators in Canada say the chatbot maker failed to obtain valid consent for training data, prompting ongoing oversight and reform.
Visa expands AI payments testing to Canadian issuers
Canadian banks will test how AI agents can initiate card payments as Visa prepares issuers for new controls over consent, fraud and liability.
AI hallucinations 'symptom not disease' in Canada's courts
Canadian courts are treating AI mistakes as a human responsibility, after chatbot errors and false citations have already triggered damages and costs awards.
Safe Software wins data integration platform award
Used by more than 20,000 organisations, FME has been recognised for simplifying data access as Safe Software expands into AI and digital twins.
6G in Canada: Terahertz research drives early work
Room-temperature terahertz detectors could help Canada’s 6G networks gain more bandwidth, faster data and lower latency within years.
The agentic revolution is redefining the talent lifecycle
AI agents are forcing firms to redesign jobs, promotion paths and performance metrics as automation spreads through enterprise teams.
NAV Canada report says drones to reshape low-level airspace
Canada’s air traffic system may need fresh investment as drone and air mobility flights are forecast to top 21 million by 2045.
Konverge embeds AI in custom software to streamline work
Businesses could cut delays and duplicate work as Konverge puts AI inside workflows, while keeping human oversight for compliance.
Employment Hero launches AI Recruitment Agent in Canada
Canadian small businesses could cut screening time by 75% as Employment Hero’s tool promises faster hiring and clearer candidate feedback.
Motorola Solutions buys Hyper AI 911 call handling solution
The deal could ease strain on understaffed call centres by automating routine non-emergency calls and redirecting escalations to 911 staff.
Waterloo's Mappedin raises USD $24.5M for city-scale mapping
Mappedin will use fresh funding to extend its indoor maps beyond single buildings, giving responders and venues shared location data.
Miovision launches Mateo AI agent for traffic engineering
Traffic departments could cut investigation work by up to 95 per cent as the new tool queries fragmented network data in plain English.
ServiceNow study flags empathy gap in customer service
Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.
Conscience launches AI medicines fund for Canadian teams
Canadian researchers and firms can now seek up to CAD $1 million per project as a new programme backs AI tools for drug discovery and trials.
KPMG launches eight execution imperatives for Canadian tech leaders
KPMG Canada urges tech chiefs to sharpen data, AI and cloud execution as a survey of 150 executives flags gaps in scaling and returns.
TELUS launches AI smart home assistant for one app
Households with mixed-brand gadgets can now control them through one interface, as TELUS rolls out its assistant to SmartHome+ users across Canada.