Teamwork Desk2.7.0
Publisher Description
Manage your helpdesk & support your customers when you’re on the go.
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
About Teamwork Desk
The company that develops Teamwork Desk is Teamwork.com. The latest version released by its developer is 2.7.0.
To install Teamwork Desk on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-03-30 and was downloaded 8 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Teamwork Desk as malware as malware if the download link to com.teamwork.mobile.desk is broken.
How to install Teamwork Desk on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Teamwork Desk is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Teamwork Desk will be shown. Click on Accept to continue the process.
- Teamwork Desk will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 2.7.0
posted on 2026-03-30
We've squashed some pesky bugs to improve your experience! Update now for a smoother and more reliable app performance. Thank you for your continued support!
version 2.3.1
posted on 2023-06-06
Enhanced ticket navigation for better user experience!
We've revamped the ticket navigation based on your feedback. Prioritize important tickets effortlessly. Access starred inboxes and your active tickets seamlessly. We've optimized the layout to save screen space. Enjoy streamlined workflow and efficient ticket management!
version 2.2.0
posted on 2022-06-13
• Now you can get work done in advance of when it’s actually needed and pre-plan tickets to send at a later date or time with our new Scheduling Ticket functionality.
• You can now reply to your customers in real-time using Desk's new Live Chat feature.
• We've also made it easier for agents to correct accidental sends with our new Undo Send controls.
• Finally, we've updated how Forwarding works in Desk to support more flexible work flows and improved readability of forwarded conversations.
version 1.6.10
posted on 2022-03-16
Added "Delete ticket" button in Ticket Properties
Minor enhancements
version 1.6.8
posted on 2020-04-22
- fixed: too much space between replies in tickets
- fixed: signatures now showing all possible variables in replies
version 1.6.7
posted on 2020-03-30
This is a bug fix release
- Fixed a crash while going back from login screen
- Performance and stability fixes
version
posted on 2019-11-18
- links to other tickets, Teamwork Projects tasks and web sites are now clickable again
- Support for Android 64 bit devices
- added support for Android 10. No more blank screens
- canned responses: links in responses now included
- job title and other variables now correctly added in canned responses
- signatures now included while replying to a ticket
version
posted on 2019-08-21
- fixed a bug where a user can't create a ticket
version 1.3.3
posted on 2017-11-07
We've added support for viewing inline images in tickets!
You can now bulk-edit tickets by tapping on the user's image and selecting multiple tickets at once. You can then assign or move these tickets in one go
We've also fixed a good few bugs and the app should be a lot more stable now
Please do send us your feedback if you have any great ideas for features, or find any bugs :)
version 1.3
posted on 2016-07-05
v1.3,• You can now forward tickets by email within the app!,v1.2,• New Dashboard screen!,• Lot's of small bug fixes