Talkdesk Conversations 6.7.6 - App Store

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About Talkdesk Conversations

TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch. Superior call handling on the go Empower agents to professionally...

TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch. Superior call handling on the go Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions. Customer service beyond the contact center Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers. Connect to critical information Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations. Stay in the know Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience. FEATURES: - Inbound and outbound calls - Sending, receiving and managing SMS - Status synced with Talkdesk ACD - Dispositions and notes - Warm and blind transfers - Conference and agent-to-agent calls - Managing call recordings - Voicemails - Integration with Talkdesk Analytics & Insights - Integration with Salesforce and Zendesk - Dark mode and Light mode - Version for tablets and smart watch - Siri and iOS Shortcuts support

Version History Bug fixes and performance. 6.7.6 Jun 4 Bug fixes and performance. 6.7.5 May 8 Bug fixes and performance. 6.7.4 Apr 27 Bug fixes and performance. 6.7.3 Apr 23 Bug fixes and performance improvements 6.7.2 Mar 26 Bug fixes and performance improvements 6.7.1 Mar 13 Know issue fix and performance improve 6.7.0 Jan 27 Bug fixes and performance. 6.5.3 07/30/2025 Bug fixes and performance. 6.5.2 07/16/2025 Bug fixes and performance. 6.5.1 06/27/2025 Bug fixes and performance. 6.5.0 01/20/2025 Bug fixes and performance. 6.4.9 01/06/2025 Bug fixes and performance. 6.4.8 11/07/2024 Bug fixes and performance. 6.4.7 08/12/2024 Bug Fixing and Performance Improvements 6.4.6 05/16/2024 Bug Fixing and Performance Improvements 6.4.5 04/28/2024 Bug Fixing and Performance Improvements 6.4.4 04/17/2024 Bug Fixing and Performance Improvements 6.4.3 03/27/2024 Bug Fixing and Performance Improvements 6.4.2 12/06/2023 Bug Fixing and Performance Improvements 6.4.1 06/27/2023 We’ve added the following capabilities: - Support for 988 calls: Agents will be presented with additional information when 988 is dialed in compliance with US and Canada regulations. - Present SMS in agent Activities list: the list of agent’s Activities was improved and now also presents SMS activities on the list. Additionally, we also fixed minor bugs and made some performance improvements to the application. 6.4.0 06/22/2023 Bug Fixing and Performance Improvements 6.3.1 05/30/2023 We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: Voicemail assignment: Now you can assign and unassign voicemails. Rebranding: Update to the most recent branding illustrations. Bug fixes and performance improvements. 6.3.0 03/13/2023 We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: - Rebranding: Now, the app has a new branding. - Bluetooth Support: You can listen and speak using Bluetooth devices. 6.2.0 12/19/2022 We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce Voicemails: Allows you to access and listen to Voicemails. Additionally, we want to inform you that after this version, we will no longer support updates to the devices which are still using iOS 14. This means that if you are a user with this version, you will not be able to download the app from Apple store or update to the next version, but you will be able to keep using this version. 6.1.0 09/13/2022

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Previous Versions

Here you can find the changelog of Talkdesk Conversations since it was posted on our website on 2021-12-23 12:28:58. The latest version is 6.7.6 and it was updated on 2026-06-12 01:14:22. See below the changes in each version.

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