Remote Help
We provide Technology solutions that make work easier, businesses stronger, and lives better.
MSP Success Spotlight
In 2015, Trevor Bradford, an IT entrepreneur based in Cedar City, Utah, received a phone call from the managing partner of a CPA firm—some 400 miles away in southern Idaho. The CPA firm was working through some software bugs and all-too-frequent internet outages, causing the entire company to go down intermittently.
Read the Full ArticleMeet the SymTec Team
We understand good IT solutions come from a team effort. Only as a group, are we able to consistently deliver the results our clients need.
Trevor Bradford
Partner/Director of IT
Wesley Bradford
Partner/Business Operations
Robert Christian
Partner/Account Manager
Mitchel Carlson
Escalation Team Lead
Randy Carlson
Helpdesk Team Lead
Trillium Brown
Live Helpdesk Support
Roman Dotson
Account Manager
Brad Gregory
Onsite IT Support
Trey Tacher
Live Helpdesk Support
Martin Romero
Security Specialist
Colten Thompson
Data Backup Specialist
Micah Iwanczyk
Escalation Engineer
Jacob Iglinski
Helpdesk & Onsite Support
Kyle Blum
Helpdesk & Onsite Support
Sean Tait
Onsite IT Support
Beatrice Gerfin
Administrative Assistant
Charla Allred
Administrative Team Lead
Kourtney Smith
Marketing Manager
Michele Kenfield
Sales Development Rep.
Nick Savage
Live Helpdesk Support
Alyssa Dayton
Live Helpdesk Support
Our Purpose
Elevating IT service, Raising the standard of IT support.
1
Every individual is important and we will do our best to resolve their IT problems and make them smile.
2
Progress is achieved when we first understand the real need, and are working towards the right solution for our client.
3
Always follow through when we say we will do something.
4
Achieve all expected results. (No excuses or finger pointing.)
5
We are better together, We recognize our abilities and the strengths of others and collaborate to get the best results.
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.
Frequently Asked Questions
SymTec emphasizes proactive support, personalized service, and long-term partnerships that help businesses focus on growth while technology works reliably behind the scenes.
SymTec works with businesses across a variety of industries that need dependable IT support, security solutions, and strategic technology planning.
SymTec focuses on building trust and collaboration, taking the time to understand a client’s unique needs and aligning IT solutions with business goals.
Yes — the About page introduces the SymTec team and their commitment to delivering consistent, client-centered IT services.
You can reach out through the contact options on the site to schedule a consultation or learn more about how SymTec can support your business.
Looking for an IT Partner You Can Trust?
You’ve learned who we are and what drives our mission, now let’s talk about how we can support your business. Whether you need dependable IT support, stronger security, or a partner who understands your goals, our team is here to help you take the next step with clarity and confidence.

