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Contact Support
Support is moving fully digital
For faster assistance, please use the Customer case form or Partner case form for faster support. You can also self-service register for access.
The portal supports all issue types, including for Severity 1 production down issues.
Phone support will be fully phased out by mid-2026.
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS |
+61 1300 390 209 |
| Precisely EnterWorks | +61 1300 390 209 Use option 9,2,2 |
| Assure MIMIX for AIX Alliance Products Connect CDC Connect ETL Connect for Big Data IBM i Products for HA and Security Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+61 291 597 070 1 800 572 400 |
| Developer APIs Precisely APIs |
1 800 648 899 +61 291 597 069 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
1 800 648 899 +61 291 597 069 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream for IBM z SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-201-930-8270 |
| Precisely EnterWorks | +1-201-930-8270 Use option 9,2,2 |
| Developer APIs Precisely APIs |
0800-761-8613 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
0800-761-8613 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream for IBM z SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-877-700-8270 |
| Precisely EnterWorks | +1-877-700-8270 Use option 9,2,2 |
| Developer APIs Precisely APIs |
+1-800-367-6950 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
+1-800-367-6950 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 +1-800-337-8214 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream for IBM z SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-201-930-8270 |
| Precisely EnterWorks | +1-201-930-8270 Use option 9,2,2 |
| Developer APIs Precisely APIs |
01800-518-3958 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
01800-518-3958 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect for Big Data Connect CDC Connect ETL Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+33 1 86 76 05 85 |
| Precisely EnterWorks | +33 1 86 76 05 85 Use option 9,2,2 |
| Developer APIs Precisely APIs |
0800 94 94 55 Use option 5 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
0800 94 94 55 |
| Assure MIMIX for AIX Alliance Products IBM i Products for HA and Security IBM i Security |
English speaking support: +44 333 1234555 |
| Assure Security Cilasoft |
French speaking support: +33 4 50 69 5838 English speaking support: +44 333 1234555 |
| Quick Products | French speaking support: +33 153 102 767 English speaking support: +44 333 1234555 Spanish speaking support: +34 911 436 050 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect for Big Data Connect CDC Connect ETL Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+49 89 41207106 |
| Precisely EnterWorks | +49 89 41207106 Use option 9,2,2 |
| Developer APIs Precisely APIs |
0800 1804051 oder +49 211 5401 4370 Use option 5 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
0800 1804051 oder +49 211 5401 4370 |
| Assure MIMIX for AIX Alliance Products IBM i Products for HA and Security IBM i Security |
English speaking support: +44 333 123 4555 |
| Assure Security Cilasoft |
French speaking support: +33 4 50 69 5838 English speaking support: +44 333 1234555 |
| Quick Products | French speaking support: +33 153 102 767 English speaking support: +44 333 1234555 Spanish speaking support: +34 911 436 050 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS |
+61 1300 390 209 |
| Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance |
Australia +61 1300 390 209 US +1-844-443-4478 |
| Precisely EnterWorks | Australia +61 1300 390 209 US +1-844-443-4478 Use option 9,2,2 |
| Assure MIMIX for AIX Alliance Products Connect CDC Connect ETL Connect for Big Data IBM i Products for HA and Security Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
Australia +61 291 597 070 1 800 572 400 Hong Kong +852-5803-3169 |
| Developer APIs Precisely APIs |
1 800 648 899 +61 291 597 069 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
1 800 648 899 +61 291 597 069 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite IBM i Products for HA and Security Ironstream SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
000-8000402451 (please dial the full number including the 3 leading 0’s) |
| Precisely EnterWorks | 000-8000402451 (please dial the full number including the 3 leading 0’s) Use option 9,2,2 |
| Developer APIs Precisely APIs |
000-8000404957 Use option 2 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
000-8000404957 |
| Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 +1-800-337-8214 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS |
+61 1300 390 209 |
| Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance |
Australia +61 1300 390 209 US +1-844-443-4478 |
| Precisely EnterWorks | Australia +61 1300 390 209 US +1-844-443-4478 Use option 9,2,2 |
| Assure MIMIX for AIX Alliance Products Connect CDC Connect ETL Connect for Big Data IBM i Products for HA and Security Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
Australia +61 291 597 070 1 800 572 400 Hong Kong +852-5803-3169 |
| Developer APIs Precisely APIs |
+81-34510414 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
+81-345104141 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream for IBM z SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-201-930-8270 |
| Precisely EnterWorks | +1-201-930-8270 Use option 9,2,2 |
| Developer APIs Precisely APIs |
800-284-3313 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
800-284-3313 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 +1-800-337-8214 800 681-9578 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS |
+61 1300 390 209 |
| Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance |
Australia +61 1300 390 209 US +1-844-443-4478 |
| Precisely EnterWorks | Australia +61 1300 390 209 US +1-844-443-4478 Use option 9,2,2 |
| Assure MIMIX for AIX Alliance Products Connect CDC Connect ETL Connect for Big Data IBM i Products for HA and Security Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
Australia +61 291 597 070 1 800 572 400 Hong Kong +852-5803-3169 |
| Developer APIs Precisely APIs |
0800 753 245 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
0800 753 245 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect CDC Connect ETL Connect for Big Data Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream for IBM z SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-201-930-8270 |
| Precisely EnterWorks | +1-201-930-8270 Use option 9,2,2 |
| Developer APIs Precisely APIs |
0800-77298 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
0800-77298 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance Products |
+1-949-724-5465 +1-800-337-8214 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS |
+61 1300 390 209 |
| Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance |
Australia +61 1300 390 209 US +1-844-443-4478 |
| Precisely EnterWorks | Australia +61 1300 390 209 US +1-844-443-4478 Use option 9,2,2 |
| Assure MIMIX for AIX Alliance Products Connect CDC Connect ETL Connect for Big Data IBM i Products for HA and Security Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
Australia +61 291 597 070 1 800 572 400 Hong Kong +852-5803-3169 |
| Developer APIs Precisely APIs |
800 852 8088 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
800 852 8088 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect for Big Data Connect CDC Connect ETL Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite SQData Syncsort Capacity Management Syncsort IMS Syncsort Network Management Trillium |
+31-20-219 9911 |
| Precisely EnterWorks | France +33 1 86 76 05 85 Germany +49 89 41207106 UK +44 808 169 9696 Use option 9,2,2 |
| Assure Security Cilasoft |
French speaking support: +33 4 50 69 5838 English speaking support: +44 333 1234555 |
| Developer APIs Precisely APIs |
+44 800 840 0001 Use option 5 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
+44 800 840 0001 |
| Assure MIMIX for AIX Alliance Products IBM i Products for HA and Security IBM i Security |
English speaking support: +44 333 123 4555 |
| Ironstream Syncsort Allocation Control Center Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort MFX Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver |
+31 20 219 9912 |
| Quick Products | French speaking support: +33 153 102 767 English speaking support: +44 333 1234555 Spanish speaking support: +34 911 436 050 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance Connect for Big Data Connect CDC Connect ETL Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Ironstream SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+44 808 169 9696 |
| Precisely EnterWorks | +44 808 169 9696 Use option 9,2,2 |
| Alliance Products Assure MIMIX for AIX Assure Security Cilasoft IBM i Products for HA and Security IBM i Security Quick Products |
+44 333 1234555 |
| Developer APIs Precisely APIs |
+44 800 840 0001 Use option 5 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
+44 800 840 0001 |
| Products | Phone |
|---|---|
| ACR Assure DQ, Insight, Perceive, ER Audiences Custom Audiences Direct Audiences Syndicate Automate Evolve Automate Foundation Automate Studio Automate Studio Manager Automate User Governance CEDAR CX CCM Platform Consumer Attributes Connect CDC Connect ETL Connect for Big Data Daily Visit Count Data360 Analyze Data360 DQ+ Data360 Govern Data Integrity Suite Dwells Firehose Ironstream for IBM z Place Intelligence Metrics Place Visit Stream Social Measurement Report SQData Syncsort Allocation Control Center Syncsort Capacity Management Syncsort Clone Center Syncsort Cobol Migration Manager Syncsort IMS (UK Office Hours) Syncsort MFX Syncsort Network Management Syncsort Optimize Db2 Syncsort Optimize IDMS Syncsort SCC Monitor Syncsort Simulate 2000 Syncsort Space Recovery System Syncsort Storage Management Syncsort ZPSaver Trillium |
+1-877-700-0970 |
| Precisely EnterWorks | +1-877-700-0970 Use option 9,2,2 |
| Developer APIs Precisely APIs |
+1-800-367-6950 Use option 3 |
| Centrus CODE-1 Plus Data Products Edge EngageOne Products Finalist GeoTAX List Products Location Based Services Mail360 Mailstream Plus MapInfo Products MapMarker MapReveal MapXtreme Portrait Products Spectrum StreamWeaver Verimove |
+1-800-367-6950 |
| IBM i Products for HA and Security Ironstream for IBM i Assure MIMIX for AIX Alliance products |
+1-800-337-8214 |