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Frequently Asked Questions
Mobile App
Developers
- Can I set the audience to have broadcast permission by default?
- Can I integrate Digital Samba into mobile applications?
- Can I stream a Digital Samba session to an external RTMP endpoint.
- What are the credentials to sign in and get access to the API endpoint?
- Can I connect my own cloud server with Digital Samba's API in order to store video recordings automatically?
- Can I preview the Digital Samba API before signing up for a paid plan?
- Introducing the Digital Samba API
- Does Digital Samba have API Documentation?
- Can I integrate Digital Samba in a current HTML5-based hybrid application?
- When embedding a Digital Samba meeting with an iframe, is there any way to pre-populate the nickname field or skip the name & password section (bypassing these to the URL?)
- What plan do I need to have for fully-custom URLs?
- Are audio/video streams a P2P connection? Does having more participants sharing video require additional bandwidth?
Content Library
- Can I integrate Miro boards in Digital Samba?
- What is the upload and storage space limit for Digital Samba?
- Is there a way to make links in powerpoints/docs shown from Content Library clickable?
- What is the maximum number of answers you can add to a poll question?
- What are the file size limits for the content library?
- Can I upload .gif files to the content library?
Participants
- Can I make a participant a speaker?
- Can a participant that missed an event watch it later?
- Do session participants have the option to be anonymous when attending a meeting?
- Is it possible to combine multiple meetings into one event so that users only need to sign up once?
- How do invitations work for recurring meetings?
- How many presenters/speakers can be present in a session at one time?
- Are session participants able to see each other?
- Is it possible to send a meeting invitation to a whole group at one time?
- How do I export information about registered participants, absent participants, etc.?
- How can I ban a user?
Advanced
- How do I "unban" a participant from the Digital Samba platform?
- Can I set up a payment gateway to charge attendees to attend an event?
- How long does it take to set up a white label account? What is required from the customer for setup?
- Is remote control of a screen available in Digital Samba?
- Can I use Digital Samba for telemedicine or medical/doctor evaluations?
- Is it possible to have a custom background for my video stream?
- Is there a possibility to switch live-stream hosts during a session?
- When participants exit a session, can I have them answer a satisfaction survey?
- Is it possible to run simultaneous meetings in one account?
- Is it possible to integrate Digital Samba with my current web site?
- Is auto-replay mode of a meeting possible?
- What does "hybrid audio" mean in Digital Samba?
- Can I switch between multiple whiteboards during a session?
- Can I enable Two-Factor Authentication (2FA) in Digital Samba?
- Can I use a webhook to check recording and user status?
- Does Digital Samba offer closed captioning (CC) for videos?
- Does Digital Samba monitor self-hosted servers?
- What is the Digital Samba Admin Center?
Pro Plus
General
- Is there a maximum duration a meeting can be held?
- How many participants can access a Digital Samba session during a free trial?
- How long does it take to get assistance from customer support?
- Is it possible to export personal data such as forms, chats, etc.?
- Which browsers does Digital Samba support?
- What is the session limit in terms of duration, attendees, bandwidth?
- If I cancel my plan and—a few months later—I need Digital Samba again, would my information still be stored?
- Does Digital Samba have a whiteboard feature?
- What is the highest quality for recordings in Digital Samba?
- Is Digital Samba flash-based?
- What is the maximum meeting or session length you can schedule in Digital Samba?
- Can automatic email invitations be disabled for the session owner/creator?
- Does Digital Samba offer a referral program?
- Why is there a limit on the number of broadcasters permitted in a session? Can I increase this limit?
- As an OEM client, where can I find my account's recording statistics?
Education
Billing
Breakout Rooms
- Is there a limit to the number of breakout rooms during a session?
- How many broadcasters can a breakout room have?
- What happens if a Breakout Room gets closed/deleted while users are still in it or assigned to it?
- Are audience members always required to click on "join" and set up the camera and microphone when switching between breakout rooms, or can it be deactivated?
- Is it possible to move audience members from one breakout room to another during a session without giving them the right to move freely between different breakout rooms themselves?
- Why am I unable to add new breakout rooms with pre-assigned users to my ongoing meeting?