Overview
At Kbizsoft, we offer customization services to tailor our digital products (such as plugins, extensions, and software solutions) to meet your specific business requirements. This policy outlines the scope, process, and terms related to customization services.
Scope of Customization
Customization services may include:
Feature enhancements or modifications
UI/UX changes
Integration with third-party services or APIs
Performance optimization
Bug fixes specific to your use case
- All customization requests are subject to feasibility and technical evaluation.
Request Process
To request customization, please contact us at:
Include the following details:
Product name
Detailed description of requirements
Any reference links or examples
Expected timeline (if any)
Quotation & Approval
Our team will review your request and provide: Scope of work
Estimated cost
Delivery timeline
Work will begin only after:
Approval of the proposal
Full or partial payment (as agreed)
Development & Delivery
Customizations are developed based on agreed requirements
Progress updates may be shared (for larger projects)
Final delivery will be provided after completion and testing
Revisions
Limited revisions may be included based on the agreed scope
Additional changes outside the scope may incur extra charges
Support
Post-delivery support may be provided for a limited period (as agreed)
Ongoing maintenance or updates can be arranged separately
Limitations
Customizations are specific to your environment and requirements
We are not responsible for issues caused by: Third-party plugins/themes
Server configurations outside our control
Future updates that conflict with custom code
Refund Policy for Customization
Customization services are non-refundable once work has started
If the project is canceled before work begins, a refund may be issued
Intellectual Property
Upon full payment, the customized solution will be delivered to you
Kbizsoft reserves the right to reuse generic components or approaches
Policy Updates
Kbizsoft reserves the right to modify this Customization Policy at any time. Updates will be posted on this page.
Contact Us
For customization inquiries:
Email: [email protected]