Georgia Tech IT
Active Incident

Updated a few seconds ago

Wired Network Connectivity Issues - On-Campus HousingOperational

Incident Status

Operational

Components

Network

Services

Residential Wired Networks


April 7, 2026 5:54PM EDT
MONITORING

A fix has been put in place that should now allow all affected devices to be assigned IP addresses successfully. Some devices may need to be unplugged/replugged or rebooted to re-establish connectivity. OIT Network Engineering will continue to monitor for any recurrence of issues. If you are still having issues connecting to the wired network in a residence hall, please contact the Administrative Services Center at 404-385-1111 or online at services.gatech.edu.

April 7, 2026 5:15PM EDT
IDENTIFIED

OIT Network Engineering is aware of issues affecting the ability of devices to connect to the wired network in on-campus residence halls. The cause has been identified and engineers are actively working on a resolution at this time. Users may see error messages on their devices such as "Unable to reach DHCP server" or "Could not assign IP address" until this issue is resolved. There is no workaround for this issue at this time. Further updates will be provided as resolution efforts continue.
INC0497547 unable to connect to network thru 2faOperational

Incident Status

Operational

Components

Network

Services

Virtual Private Network Services (VPN)


April 7, 2026 7:05AM EDT
MONITORING

Network team investigated and restarted a service to fix the issue. They are currently working with the vendor to prevent the issue from reoccurring.

April 7, 2026 6:31AM EDT
INVESTIGATING

Users are unable to login using VPN causing authentication errors.
github.gatech.edu: issuesOperational

Incident Status

Operational

Components

Infrastructure Technologies

Services

GitHub Enterprise


April 7, 2026 2:13PM EDT
IDENTIFIED

The excessive log files have been cleared out. We are still working to identify the root cause, and are seeing the service returning to normal operating state.

April 6, 2026 9:46AM EDT
INVESTIGATING

GT Engineers have received reports of issues with github.gatech.edu, including difficulty finding members when adding them to repositories or organizations, missing Issues, and other unexpected behavior. We are actively investigating the service and will provide updates as more information becomes available.

Academic Services

Operational

Access Control

Operational

Audio Visual (AV) Technology

Operational

Buzzcard

Operational

Campus Services

Operational

Chat and Remote Meetings

Operational

Cloud and File Storage

Operational

Data and Reporting

Operational

Data Center

Operational

Email and Calendaring

Operational

Endpoint Infrastructure

Operational

Generative AI

Operational

GTPE

Operational

Identity

Operational

Infrastructure Technologies

Operational

Network

Operational

Printing and Copying Services

Operational

Servicenow

Operational

Student Information Systems

Operational

Other

Operational

Student Services

Operational

External Services

1Password

AWS CloudFront

AWS EC2

Azure

Box

DocuSign

Dropbox

Duo

Honorlock

Instructure (Canvas)

Let's Encrypt

MS Office365

Qualtrics

Salesforce

Sectigo

Zoom

Welcome to Georgia Tech's IT Service Status Page Don't see your issue posted here? Let us know! Administrative Services Center Email: support@oit.gatech.edu Phone: 404-385-1111 Location: Atlanta Campus, Clough Building Room 215