All Systems Operational

About This Site

This page shows the status of Docusign's global systems and services.

• To view status for any date and/or incident within the last 90 days, click on the corresponding bar to view details
• You may also view the last 7 days of past incidents below the uptime graphs, or for beyond 7 days, click 'View historical uptime' below

eSignature Operational
90 days ago
99.98 % uptime
Today
NA1 Operational
90 days ago
99.94 % uptime
Today
NA2 Operational
90 days ago
99.96 % uptime
Today
NA3 Operational
90 days ago
99.96 % uptime
Today
NA4 Operational
90 days ago
99.95 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
USFED Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
CLM Operational
90 days ago
99.98 % uptime
Today
NA11 Operational
90 days ago
99.93 % uptime
Today
NA21 Operational
90 days ago
99.95 % uptime
Today
US11 Operational
90 days ago
99.99 % uptime
Today
US12 Operational
90 days ago
100.0 % uptime
Today
EU11 Operational
90 days ago
99.96 % uptime
Today
EU21 Operational
90 days ago
99.96 % uptime
Today
US13 Operational
90 days ago
100.0 % uptime
Today
UAT NA11 Operational
90 days ago
99.99 % uptime
Today
DEMO S1 Operational
90 days ago
100.0 % uptime
Today
S1.US Operational
90 days ago
100.0 % uptime
Today
S2.US Operational
90 days ago
100.0 % uptime
Today
S1.EU Operational
90 days ago
100.0 % uptime
Today
S1.AU Operational
90 days ago
100.0 % uptime
Today
TSP EU Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider Operational
90 days ago
99.99 % uptime
Today
EU Trusted Service Provider (Demo) Operational
90 days ago
100.0 % uptime
Today
Rooms Operational
90 days ago
100.0 % uptime
Today
DEMO Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
North Central Operational
90 days ago
100.0 % uptime
Today
East US Operational
90 days ago
100.0 % uptime
Today
East US 2 Operational
90 days ago
100.0 % uptime
Today
Notary Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
99.89 % uptime
Today
Europe West Operational
90 days ago
100.0 % uptime
Today
Europe North Operational
90 days ago
100.0 % uptime
Today
Europe Central Operational
90 days ago
100.0 % uptime
Today
North America West Operational
90 days ago
99.64 % uptime
Today
North America Northeast Operational
90 days ago
100.0 % uptime
Today
North America East Operational
90 days ago
99.82 % uptime
Today
North America Central Operational
90 days ago
99.82 % uptime
Today
Corporate Operational
Headquarters Operational
Customer Support Operational
Learning Portal Operational
Third Party Services Operational
Docusign.com Hosting Operational
Salesforce Operational
AWS ec2-us-west-2 Operational
Akamai Global Traffic Management Operational
Spreedly Core Transactional API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced issues from 2026-03-27 12:32 AM UTC until 2026-03-27 11:30 PM UTC

Mar 27, 23:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 22:39 UTC
Update - We are continuing to work on a fix for this issue.
Mar 27, 21:00 UTC
Update - We are continuing to work on a fix for this issue.
Mar 27, 17:22 UTC
Update - We are continuing to work on a fix for this issue.
Mar 27, 16:21 UTC
Update - Engineers are continuing to triage and develop a fix to the identified issue.
Mar 27, 15:42 UTC
Identified - A potential cause has been identified, engineering teams are reproducing the issue and reviewing telemetry before applying a fix.
Mar 27, 14:59 UTC
Update - More engineering teams have been engaged to triage this error and investigation is continuing.
Mar 27, 14:26 UTC
Investigating - Due to a recently identified issue in our UAT environments, tasks may be routed incorrectly, leading to failures. Our team is actively working on identifying the root cause and mitigating it, and we will keep you updated as progress is made. Please note that any workflows and tasks on your Production environment should not be affected, and will still be executed normally.
Mar 27, 12:41 UTC
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Resolved - The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Mar 18, 08:22 UTC
Identified - As a continuation of incident 4517, a subset of customers may experience incomplete search results for historical documents older than one year. A fix is currently underway, and full resolution is anticipated by Wednesday, March 18, 2026 at 11:00 AM UTC.
Mar 18, 00:13 UTC