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My configurator does not show up on the product page. What should I do?

If you have a modern block theme, you need to display configurator using the shortcode. Please read this article for more information.

Can I place configurator on other pages instead of product page?

Sure, you can use shortcode for this: [staggs_configurator product_id="YOUR_POST_ID_HERE"]

My configurator page results in 404 in WordPress-only installation

Please save the permalinks again in Settings -> Permalinks and check the page again.

My plugin fields do not match with the fields in the tutorials. What is wrong?

Some fields are provided in PRO plugin only. You can start 14-day free trial to test all the pro features for free. No credit card required.

My 3D model does not show up. What is wrong?

Please make sure you have smart 3D node lookup enabled in STAGGS > Settings > Advanced and check again.

I have trouble setting up the plugin. How do I get started?

Please follow our interactive tutorial here to get started

Get support

Question not listed and did you not find an answer in our documentation?

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