Frequently Asked Questions - StabilityLAB

At StabilityLAB, we specialize in treating balance disorders, vertigo, and vestibular conditions. To help you better understand our services and how we can support your recovery, we’ve compiled answers to some of the most common questions we receive.

If you don’t see your question here, feel free to contact us directly.

General Questions

StabilityLAB is Vancouver’s leading clinic for balance and vertigo treatment, offering specialized, non-invasive therapies for vestibular and neurological disorders. Our clinic uses Computerized Vestibular Retraining Therapy (CVRT) to help patients improve balance, reduce dizziness, and enhance overall quality of life.

We treat a wide range of vestibular and neurological conditions, including:

  • Vertigo
  • Dizziness
  • Balance disorders
  • Concussion-related symptoms
  • Falls prevention
  • Age-related balance issues
  • Dementia support
CVRT is a non-invasive, data-driven therapy designed to retrain the brain’s balance system. It uses advanced technology to assess and improve how the sensory systems (vestibular, visual, and somatosensory) work together to maintain balance. It is especially effective for patients experiencing dizziness, vertigo, and balance problems due to various conditions.
While MSP does not cover specialized neuro-technology at this level, we provide a detailed medical receipt. Many of our patients find that their extended health providers or Health Spending Accounts (HSA) will reimburse a portion of the professional fees. We can also offer you a monthly payment option using Beautifi.

General practitioners and general physiotherapy approaches may not always include specialized vestibular and balance assessment tools that help isolate how the visual, inner ear, and sensory systems are contributing to dizziness and imbalance.

Our focus is on a more detailed, systems-based assessment of balance function—helping identify where breakdowns in coordination may be occurring and guiding targeted rehabilitation.

Rather than a one-size-fits-all approach, we aim to address the underlying functional drivers of dizziness and vertigo so treatment can be more precise and individualized.

Treatment and Therapy

CVRT works by using specialized equipment to assess your balance and retrain your sensory systems through interactive exercises. Your therapy sessions are personalized based on your specific symptoms, and progress is tracked in real-time to ensure continuous improvement. This helps strengthen the brain’s ability to rely on the vestibular system for balance, even when other sensory systems are compromised.
The number of sessions needed depends on your condition and recovery goals. Most patients typically complete a series of sessions over several weeks, but the exact number will be determined during your initial assessment. Our team will adjust the plan based on your progress and response to treatment.
Yes, CVRT is a safe, non-invasive therapy. It’s designed to be gentle and adaptable to each patient’s comfort level. Our clinical team monitors your progress throughout the therapy to ensure that exercises are appropriate for your needs and that you are progressing safely.

Conditions and Symptoms

Yes, CVRT is highly effective for managing vertigo. By recalibrating the vestibular system, CVRT reduces sensations of spinning and helps restore balance. Our non-invasive approach addresses the root cause of vertigo, allowing patients to experience long-term relief.

You may benefit from CVRT if you experience:

  • Dizziness or vertigo
  • Loss of balance or unsteadiness
  • Sensitivity to motion or certain environments
  • Post-concussion symptoms like balance disturbances
  • Difficulty walking or fear of falling
    Age-related balance decline

Services and Approach

At StabilityLAB, we understand that each patient is unique. Your treatment plan begins with a comprehensive balance assessment to identify the root causes of your symptoms. Based on this assessment, we develop a personalized CVRT program tailored to your needs and progress, ensuring optimal recovery outcomes.
We use Computerized Dynamic Posturography (CDP) technology to assess how your sensory systems contribute to balance. This technology tracks your movements in real-time, allowing for precise therapy adjustments and personalized treatment plans. It’s a cutting-edge approach that helps accelerate recovery and improve balance.
No, a referral is not required. You can directly book an appointment at StabilityLAB and start your journey to better balance and stability without the need for a referral.

Recovery and Results

Many patients begin to notice improvements after just a few sessions, especially in terms of reduced dizziness and increased stability. However, the full benefits of CVRT may take several weeks to achieve, with most patients experiencing consistent progress over time. Long-term stability improvements are the goal of the therapy.
Our goal is to provide long-term improvements by retraining the brain’s balance system. While results are often permanent, some patients may benefit from refresher sessions if symptoms return in the future. We also provide ongoing support to maintain stability over time.
Yes, CVRT is an excellent tool for fall prevention. By improving balance, coordination, and the brain’s ability to process sensory information, it reduces the risk of falls, particularly in individuals with vestibular disorders, post-concussion symptoms, or age-related decline.

Location and Contact

StabilityLAB is conveniently located in Vancouver at:

Address:
1245 West Broadway, Suite #106
Vancouver, BC V6H 1G7

Our clinic is easily accessible to patients from across Vancouver, Burnaby, Richmond, and nearby areas.

You can book an appointment directly through our website or by contacting us via phone or email. We offer flexible appointment times to accommodate your schedule. If you have any questions or need assistance, don’t hesitate to reach out to our friendly team.

Still have questions?

Contact us for more information or to schedule your consultation.

We’re here to help you regain stability and confidence.

We accept WorkSafeBC and ICBC claims

fall prevention program for seniors recovering from head injuries
vestibular physiotherapy session for chronic dizziness and headaches

Covered by eligible plans.

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