Improve Operations

Enhance your delivery operations

Take productivity to the next level with granular performance reporting and time-saving automation

A delivery management software dashboard displaying delivery performance metrics, including graphs for attempts volume by driver and a donut chart for deliveries versus pickups.

15%

reduction in operational costs

10%

increase in successful attempts

3hrs

per week saved planning routes

“On the day we agreed the FedEx contract, I was looking for apps to help my team manage the high-volume routes. Frankly, it would've been disastrous if I hadn’t found Spoke.”

Paul LeBlanc • Owner of KW Delivery • Canada

Scale

Manage your team effectively

Activity spikes require flexible teams. With Spoke Dispatch, you can add, pause, remove, or reallocate unlimited drivers to scale your workforce with ease.

Circular team structure diagram featuring a depot manager at the center surrounded by drivers and a dispatcher, with status indicators showing two drivers as paused.

Recruit and retain drivers. Onboard new drivers easily and keep your existing team running smoothly with Spoke’s universally loved driver app.

Harness driver know-how. Assign your drivers to delivery zones they are familiar with to increase efficiency and capitalize on their local knowledge.

Map visualization using hexagonal zones showing driver territory assignments, highlighting a driver covering Williamsburg and Bushwick regions.

Batch import stops

An array of stops

to import in batch

address*

object

Address of the stop

recipient

object or null

Recipient information

allowedDrivers

Array of any or null <= 100

Driver IDs that are allowed

to be assigned to this stop

activity

string or null

Enum: "delivery" "pickup"

Activity type

optimizationOrder

string or null

Enum: "first" "last" "default"

The preferred order

Request sample

{
 "address": {
   "addressName": "string",
   "city": "string",
   "state": "string",
   "country": "string",
   "latitude": -90,
   "longitude": -180
 },
 "recipient": {..},
 "allowedDrivers": [..],
 "activity": "delivery",
 "optimizationOrder": "first",
 "packageCount": 1,
 "notes": "string"
}

Response sample

{
  "success": [..],
  "failed": [..]
}

Integrations

Unlock efficiency with automation

Integrate with our API. Automate every stage of delivery, from data to doorstep. Sync your tech stack with Spoke and slash the time spent on manual tasks.

Read API documentation

Activate Zapier events. Create low-code connections to trigger events in Spoke Dispatch.

Zapier integration setup showing 'stop.out_for_delivery' event checked and an action to 'Create and send a new message'.

Connect with Shopify. Link your store to import orders, update deliveries, and create routes.

Shopify integration screen showing a table of orders for with recipient, payment, and fulfilment status.

Analytics

Monitor key metrics over time

Focus on the numbers that matter. Track driver, delivery, and operational efficiency data. Spot issues early and improve performance.

Line graph showing increasing total and successful delivery attempts, with successful attempts highlighted.

Reduce failed delivery rates. Track driver, delivery, and operational efficiency data. Spot issues early and improve performance.

Donut chart showing failed delivery reasons: 'No one home' (128), 'Wrong address' (90), 'No parking' (21), and other minor reasons.

Keep an eye on expenses. Set and track your custom cost per delivery over time to help maintain healthy margins.

Line graph showing cost per delivery, with a tooltip highlighting $9.3 on June 3.

Avoid late deliveries. Keep ETAs accurate by reviewing the percentage of late stops and the average length of stay.

Line graph comparing Manhattan (green line) and Brooklyn (purple line) values over time, with a tooltip showing June 3: Manhattan 48m, Brooklyn 34m.

Assess driver performance at a glance. Examine individual driver statistics to identify top performers and motivate struggling team members.

Table showing driver names, success rates, daily average stops, and active status for successful attempts.

A woman wearing a blue blouse working on a laptop in a logistics warehouse, surrounded by cardboard boxes and a retro landline phone on the desk.

4.8 Stars100+ reviews

Empowering couriers to expand their operations

We’ve grown very fast. Going from delivering in one to four states in just eight months. Spoke has helped us with this, it has made it a lot easier.

Estefania & Miguel • Owners at EM Logistics • Mexico

Try free for 7 days See pricing

Next up

Create fast and reliable delivery routes

Map view of two delivery routes, one in blue and one in orange, each marked with waypoints forming distinct paths through a neighborhood and around a large park area.

Get Started

Last mile management for courier companies

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