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Call us or send us an email:

210 99 45 594

info@spay.gr

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ΣΠΑΥ

The top management of SPAY is committed to meeting the regulatory and statutory requirements of the Association’s stakeholders through the implementation of a Quality Management System in the actions and projects it undertakes. It is also committed to the continuous improvement of the Association’s operations with effectiveness and efficiency, while ensuring that all its personnel understand these requirements.

The ultimate goals of SPAY are:

  • The protection of Mt. Hymettus
  • The promotion of Mt. Hymettus as a global point of reference
  • The development of a forest-friendly mindset
  • The “Smart” Hymettus
  • Civil protection & promotion of volunteerism

The specific objectives of SPAY’s Quality Policy are:

  • The continuous updating and training of personnel, and encouraging their active participation in improving the work environment in their field of activity.
  • The improvement of the services provided to beneficiaries/stakeholders.
  • The provision of the necessary resources for the effective operation of the system.
  • The promotion of equal opportunities, equal treatment and non-discrimination, and transparency.
  • The assignment of activities and the assurance of effective internal and external communication.
  • The conduct of system reviews and the adoption and support of decisions for improvement actions.
  • The continuous reduction of errors and omissions.
  • The monitoring of developments/requirements in the fields of market, legislation, and science.
  • The communication and transfer of know-how among SPAY personnel.
  • The continuous improvement of the System, guided by the needs of society, market demands, and the experience gained from the projects undertaken.
  • The detailed inspection and understanding of contracts.
  • The planning of projects with a focus on timely and safe completion of tasks.
  • The promotion of open dialogue and information sharing with stakeholders.
  • The reduction of stakeholder complaints and the improvement of stakeholder satisfaction.
  • Sound fiscal management.
  • Compliance with national and international regulations.
  • Continuous response to market demands related to the quality of actions produced, suppliers, SPAY members, and the community.
  • Full compliance with the requirements of the ELOT/EN/ISO 9001:2015 standard.