Privacy Policy

 Website: sortie-shop.com
Operator: NYR ECO LTD

This Privacy Policy forms an integral part of the Website’s Terms of Use and must be read together with them. By accessing or using the Website, you acknowledge that you have read, understood and agree to the collection, use and disclosure of your personal data as described in this Privacy Policy.

The Operator respects the privacy of its users and is committed to protecting personal data in accordance with applicable privacy laws, including the Israeli Privacy Protection Law, 1981 and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information that identifies you personally, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Shipping and billing address
  • Order and transaction details
  • Communications with customer support
  • Any information you voluntarily submit via forms or correspondence 

Payment data is processed exclusively by secure third-party payment processors. The Operator does not store full credit card numbers or sensitive payment credentials.

1.2 Non-Personal and Technical Information

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Access times
  • Pages viewed
  • Referring URLs
  • Clickstream data
  • Cookies and tracking pixel activity 

This information does not directly identify you and is used solely for operational, analytical and security purposes.

2. Legal Basis for Processing 

Personal data is processed on one or more of the following lawful bases:

  • Performance of a contract (order processing)
  • Legal obligation
  • Legitimate business interest
  • User consent 

By using the Website, submitting information, or completing a purchase, you consent to the processing of your data under this Privacy Policy.

3. How We Use Your Information

The Operator uses collected information for the following purposes:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Customer service and support
  • Payment processing and fraud prevention
  • Account management
  • Website operation and performance optimization
  • Internal analytics and research
  • Marketing, promotions and communications (subject to consent)
  • Legal compliance and enforcement
  • Dispute resolution and debt collection
  • Business continuity and corporate transactions 

4. Marketing Communications

By providing your contact information, you consent to receiving promotional communications via email, SMS, phone or other electronic means.
You may unsubscribe at any time using the unsubscribe link or by contacting support. Operational emails relating to orders and legal notices will continue regardless of marketing opt-out.

5. Sharing Information with Third Parties

We may disclose your personal data only under the following circumstances:

  • To shipping and logistics providers for order delivery
  • To payment processors for transaction completion
  • To IT service providers and hosting companies
  • To legal, accounting and compliance advisors
  • To marketing service providers
  • In response to lawful requests from authorities
  • To enforce legal rights and prevent fraud
  • In case of merger, acquisition, restructuring, bankruptcy or asset sale 

All third parties are restricted from using your data for any purpose other than providing contracted services.

6. International Data Transfers

Your data may be transferred and processed outside your country of residence, including in Cyprus, Israel and other jurisdictions where our service providers operate. By using the Website, you expressly consent to such transfers.

7. Data Retention

Personal data is retained only as long as necessary for the fulfillment of the purposes outlined in this Privacy Policy, compliance with legal obligations, dispute resolution and enforcement of agreements.

The Operator reserves the right to retain anonymized data indefinitely.

8. Cookies and Tracking Technologies

The Website uses:

  • Cookies
  • Web beacons
  • Tracking pixels
  • Analytics tools (e.g., Google Analytics, Meta Pixel) 

Cookies are used for:

  • Session management
  • Personalization
  • Marketing diagnostics
  • Fraud prevention
  • Performance measurement 

You may disable cookies through your browser settings; however, doing so may limit Website functionality.

9. Third-Party Websites

The Website may contain links to external websites operated by third parties. The Operator is not responsible for the privacy practices or content of such websites. Any information you provide to third-party websites is governed solely by their privacy policies.

10. Data Security

The Operator applies industry-standard technical and organizational security measures including:

  • SSL encryption
  • Secure servers
  • Restricted access controls 

However, no system is completely secure. You acknowledge and accept that the Operator cannot guarantee absolute security and is not liable for unauthorized access beyond reasonable control.

11. Your Rights

Subject to applicable law, you may have the following rights:

  • Right to access personal data
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent 

Requests must be submitted in writing to:
[email protected]
Requests may require identity verification.

12. Children’s Privacy

The Website is not intended for use by individuals under the age of 18. The Operator does not knowingly collect personal data from minors.

13. Data Accuracy

You are responsible for maintaining the accuracy and completeness of your personal information. The Operator shall not be responsible for errors caused by inaccurate data supplied by users.

14. Legal Disclosure

The Operator may disclose personal data where required:

  • By law
  • By court order
  • For law enforcement investigations
  • To protect legal rights, property, safety or financial interests 

15. Corporate Transactions

In the event of a change in control, merger, acquisition or sale of assets, user data may be transferred to the acquiring entity and remain subject to this Privacy Policy unless otherwise stated.

16. Limitation of Liability

To the maximum extent permitted by law, the Operator shall not be liable for:

  • Unauthorized access beyond reasonable control
  • Data loss due to external cyber-attacks
  • Indirect or consequential damages
  • Acts or omissions of third-party service providers 

17. Changes to This Privacy Policy

The Operator reserves the right to amend this Privacy Policy at any time. Updates will be posted on the Website and the “Effective Date” will be revised. Continued use of the Website constitutes acceptance of the updated policy.

18. Business Identity and Contact Information

Business Name: NYR ECO LTD
Website: sortie-shop.com
Email: [email protected]
Phone: +357 96904407
Country of Operation: Cyprus
Jurisdiction: Nicosia, Cyprus